Case Processing Supervisor
Case Processing Supervisor
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$ 58613 - 102574
1 Vacancy
Job Description
Description of Work
*We will be recruiting for 2 positions with this postand. Your application will be considered for both open positions.***These positions are funded in part through federal funds.**
This position is located at the Division of Disability Determination Services (DDS) at the Department of Health and Human Services in Raleigh N.C. This agency makes medical entitlement decisions on Social Security Supplemental Security Income and Medicaid Disability claims. The Case Processing Supervisor II must possess superior skills in development and adjudication of Social Security and have excellent leadership skills that enable him/her to direct others in the adjudication of claims.
The Supervisor II must be very familiar with the case adjudication requirements and must apply knowledge and skills base in the daily oversight and monitoring of the work of Disability Determination Specialist Is IIs and IIIs Medical and Psychological Consultants Case Consultants and Office Assistants. The Supervisor II is responsible for the daily operations of a processing unit as well directing training of unit staff interviewing for agency and unit employees and staff performance reviews etc.
About the Disability Determination Services (DDS):
The Disability Determination Services (DDS) is a division of the NC Department of Health and Human Services. Funded primarily by the federal governments Social Security Administration (SSA) DDS makes medical determinations for Social Security and state Medicaid Disability claims.
About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / CompetenciesListed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed. Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following: - Demonstrated knowledge of SSA disability policies.
- Experience mentoring and training staff.
- Experience as a supervisor conducting trainings interviewing and staff performances.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:
Bachelors degree from an appropriately accredited institution and five years of progressive experience as a Disability Determination Specialist at least one of which was in a supervisory capacity;
OR
An equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses.Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicantsmay be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE:Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at .
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call theNeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Required Experience:
Manager
Employment Type
Full-Time
