Patient Service Representative I CDHC
Patient Service Representative I CDHC
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Salary Not Disclosed
1 Vacancy
Job Description
Patient Service Representative I is responsible for preparing charts for patient visits including but not limited to: updating and/or entering patients in practice management system copying insurance card and verifying insurance coverage. PSR I is responsible for notifying the clinical staff when a patient has arrived. In addition the PSR I answers multi-line phones taking messages or transferring calls when appropriate.
The PSR I schedules patient appointments handles collection/billing activities while providing efficient office support teamwork and outstanding customer service.
Position Requirements
- General Knowledge: Knowledge of third party payers medical terminology is preferred. Fundamental knowledge of billing processes and concepts preferred.
- Computer: Basic computer and keyboarding skills. Use of NextGen and MS Office Suite required.
- Communication: strong oral communication and telephone skills; excellent customer service skills with both internal and external customers.
- Work Environment: fast-paced environment; strong prioritization skills needed; must be able to perform multiple tasks at the same time
- Physical Requirements: general sitting standing walking bending and arm movements keyboarding stooping lifting up to 20 pounds.
- Educational Requirements: High school diploma or equivalent certificate.
- Experience Requirements: 1 3 years of experience in a health care facility preferred.
Required Experience:
Unclear Seniority
Employment Type
Full Time
