Customer Service Advisor
Customer Service Advisor
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Job Description
Create your best future and join Westpac Carindale branch as a Customer Service Advisor.
Whats the role
A Customer Service Advisor at Westpac plays a key role in assisting customers with their banking needs. This role typically involves providing support for everyday banking transactions answering inquiries and offering tailored solutions to meet customer needs. Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them. Its a customer-facing position that requires excellent communication skills problem-solving abilities and a passion for delivering exceptional service.
What do I need
- Opportunity to enhance skills and become a new business expert.
- Clear and confident communication with customers to foster strong relationships.
- Focus on delivering exceptional service that exceeds customer expectations.
- Work as part of a collaborative team environment leveraging prior teamwork experience.
- Strong communication skills and excellent time management.
This is a full-time branch-based role and the hours are across and inclusive ofMondaytoFriday.
No banking experience No problem. At Westpac were committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role. Were here to empower you with the knowledge and skills to thrive and advance your career with us!
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that goal. In return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button.
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting thePeople with Disability and/or needing Accessibility Requirementspage on ourwebsite.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
