Contract and Claims Manager

About the Positions

Were seeking Contract and Claims Managers to support large heavy-civil infrastructure programsincluding highways roads bridges transit (including rail and bus) and airport projects delivered through both traditional and alternative methods. Youll safeguard the owners commercial interests steer change order negotiations and resolve claims in ways that keep budgets protected and project momentum intact.

This posting is for future roles and not for a specific opportunity that is available right now. We accept applications and conduct interviews in advance of upcoming hiring needs. When a candidate is selected their profile is activated in our talent pool for this specialty area. We notify our talent pool candidates first whenever we have a project need.This posting targets the greater Puget Sound region.

Responsibilities may include but are not limited to the following:

• Develop and implement contract and/or commercial-management strategies across DBB DB CM/GC and P3 delivery models.
• Lead and/or support the end-to-end change-management and claims processfrom entitlement review through negotiation settlement or formal dispute resolution.
• Draft review and negotiate contract amendments change orders and service agreements in alignment with FAR FIDIC or state statutory frameworks.
• Coordinate with project controls schedulers estimators and legal counsel to quantify cost-and-time impacts and maintain an auditable change and claims log.
• Prepare risk exposure analyses and executive briefings that connect commercial issues to contingency schedule float and program KPIs.
• Represent the owner in mediation arbitration or litigation; manage outside counsel and expert consultants as required.
• Coach project teams on contract-compliance and claims-avoidance best practices embedding lessons learned into future procurement documents.
• May establish change order and claims management procedures ensuring consistency across multiple contracts and delivery partners.

Attributes

• Excellent written and verbal communication and interpersonal skills. You are a persuasive communicator and skilled negotiator who builds trust across technical legal and executive audiences.
• Excellent multitasking and organizational skills.
• Strong analytical mindset with the ability to translate schedule and cost data into actionable commercial strategies.
• Collaborative mindset that fosters teamwork trust and positive relationships and thrives in multidiscipline owner-representative environments.
• Natural curiosity problem-solving abilities and a passion for continuous improvement.

Minimum Qualifications

• Bachelors degree in engineering construction management business or related field or an equivalent combination of education and experience.
• 10 years of hands-on contracts change order or claims management experience on heavy-civil infrastructure programs.
• Experience with alternative delivery methods (e.g. DB CM/GC P3) and associated risk-allocation mechanisms.
• Demonstrated success administering and negotiating complex civil works contracts as an owners representative or in a role protecting client interests.
• Ability to interpret design documents schedules cost reports and commercial terms to build clear entitlement narratives and quantum analyses.
• Proficiency with industry standard project management software (e.g. Primavera P6 MS Project etc.).
• Proficiency with Microsoft Office Suite/Office 365 (e.g. Outlook Teams Word PowerPoint etc.).

Preferred Qualifications

• Advanced degree (e.g. JD LLM or MBA) with construction law emphasis.
• Active professional certifications such as CCM (CMAA) MRICS/FRICS (RICS) PMP (PMI) or CCA (AACE).
• Experience with large (>$500M) complex heavy-civil infrastructure projects that include highways roads bridges transit (including rail and bus) and/or airport projects.
• Prior success steering claims through mediation DRB or litigation.
• Experience with Microsoft Power BI Oracle Cloud Analytics or other dashboard KPI reporting software.

Compensation Details

The salary range listed for this role is $135k-$165k/year ($64-$79/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidates level of experience breadth of skills total education achieved certifications/licenses that have been obtained etc.

Just LOOK at the Benefits We Offer!

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health dental and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus
• Specific plan details and coverage for each benefit noted above will be provided upon offer.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employees I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities in accordance with all applicable local state and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities duties and skills for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel including those submitted to Luster hiring managers are deemed to be the property of Luster.

Please email for accommodations necessary to complete the application process.