Desktop Support Technician (On-Site)
Desktop Support Technician (On-Site)
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Job Description
Position Title: Desktop Support Technician (On-Site)
Location: 3701 Holmes Road Houston TX 77051
Department: IT
Reports To: IT Manager
Job Summary:
Piping Technology & Products Inc. seeks a motivated and reliable individual to join our IT team as an Desktop Support Technician. This position is 100% on-site from 8AM - 5PM Monday Friday & Saturdays from 8AM 12PM at 3701 Holmes Road Houston TX 77051. Candidates should ensure they are within a commutable distance to our facility before applying. This is an ideal opportunity for an eager candidate to start a career in IT. We need a quick learner who is passionate about helping others with technology. Must possess a strong will to learn and work on-site with our team.
Key Responsibilities:
Provide technical support for desktops laptopsprinters and mobile devices
Troubleshoot hardware and software issues for end users includingprinter connectivity driver issues and print queue errors
Set up and configure new user workstations
Install and update software applications and operating systems
Support and maintainnetwork and local printers includingreplacing printer toners as neededand performing basic maintenance
Maintain accurate records of support requests and resolutions
Assist with basic network and connectivity issues
Support the team with inventory management and IT asset tracking
Maintain a clean organized and secure workstation environment
Requirements
High school diploma or equivalent
Strong interest in computers technology and problem-solving
Willingness to learn new tools systems and processes
Excellent communication and customer service skills
Ability to workon-siteinHouston TX 77051 Monday through Friday andhalf-day Saturdays
Basic familiarity with Windows OS and Microsoft Office applications
Basic knowledge of printer setup maintenance and troubleshooting
Physically able to lift and move equipment (up to 40 lbs)
Preferred But Not Required:
Experience with help desk software or ticketing systems
Basic understanding of networking concepts (IP LAN/WAN Wi-Fi)
Familiarity with common printer brands (HP Brother Canon etc.)
CompTIA A Certification
Benefits
Why Join Us
We offer a dynamic work environment competitive compensation and opportunities for professional growth. We encourage you to apply if you thrive in a fast-paced environment where you can learn and grow.
Required Experience:
IC
Employment Type
Full-Time
