Associate Senior Site Reliability Engineer
Associate Senior Site Reliability Engineer
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Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Essential Duties:
As a DevOps SRE Engineer should have knowledge of SRE and ITIL Processes
3 to 6 years of software development experience
Have worked on Incidents and Change Release handling in Production Environment
Must be ready and available to work in shifts and Oncall during weekends
Contribute to Proactive Monitoring and Automation
Drive compliance and security efforts related to applications and tools
Develop and maintain installation and configuration procedures and drive automation around these areas
Work towards advancing the DevOps discipline across the enterprise
Work with the team on manual support evaluation and provide recommendations on DevOps tooling and automation wherever possible
Analytical and problem-solving skills to troubleshoot system problems
Secondary Duties:
Maintain and improve DevOps methodology and pipeline that support CI/CD for on-prem and cloud hosted solutions
Practical experience of Incident management Change Management and Release Process
Troubleshoot and resolve Job failures within SLA
Work on security scans reports and try to fix vulnerabilities which are in scope
Should have experience of Application/s Migration from On-Prem to Cloud
Required Skill Set:
Bachelors Degree required in Computer Science or Engineering or equivalent certifications
Experience with any scripting language (PowerShell Bash Perl Python Ruby)
Should be well versed in Terraform
Hands On experience with any cloud platform
Practical experience on cloud tech stack - K8s (GKE) Cloud Run Cloud Functions Platform Load Balancers and Firewalls
Understanding of Microsoft and Red Hat Linux server technologies (Active Directory DNS LDAP IIS basic administration and troubleshooting)
Well versed with SSL Certificate Management
Experience with file transfer protocols like FTP FTPS SFTP
Knowledge of file transmission security and best practice: encryption technology key exchange internet private circuit
Ability to bridge the gap between Development and Production Support team
Preferred Qualifications:
Working experience and understanding of SRE practices and how to align that with a DevOps approach to CI/CD.
Windows Servers Monitoring and Automation experience
Security Management & Vulnerability Remediation
Multiple OS management experience Windows Linux
Experience working with Datadog Monitoring and/or any monitoring tool experience
Good to have knowledge of Jenkins/Octopus/Cloud Run Ansible
Knowledge of post deployment validation checks manage cloud secrets cloud connectivity hub firewalls proxies and security
GCP - Cloud Run Functions Load Balancers Firewalls Workflows Monitoring and Cost Optimization
Tools & Technologies:
Good to have hands-on experience in below tools:
Service Manager Incident/Change Management Tool
Monitoring Tools like Datadog Logic Monitor Thousand Eyes Splunk
Cloud Platform preferable GCP
CI/CD Configuration Deployment and Management
JIRA Jenkins/Octopus Harness
Terraform Ansible GKE/Kubernetes
Experience on any Scripting language - PowerShell Bash Perl Python Ruby
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Senior IC
Employment Type
Full-Time
