Team Lead - Last Mile Partner Operations (f/m/x)
Team Lead - Last Mile Partner Operations (f/m/x)
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Job Description
The successful collaboration with last-mile logistics partners (Courier Express and Parcel Services) across Europe forms the foundation of our business. We offer our customers a tailored selection of high-quality carriers for the last mile to their customers.
In this position youll lead a team of three Logistics Operations Specialists and report directly to the Head of Logistics. Youll be the key operational interface between Seven Senders and our Last Mile carrier network ensuring seamless daily performance strong collaboration and a consistently high service level for our clients across Europe.
What Youll Do:
Lead coach and develop a high-performing logistics operations team
Manage and optimize relationships with our Last Mile delivery partners across Europe
Oversee day-to-day operations and support partners in resolving issues quickly and efficiently
Monitor partner performance (KPIs SLAs) and continuously improve quality and reliability
Collaborate with internal stakeholders (Implementation Customer Service Finance etc.) to ensure smooth end-to-end operations
Identify opportunities for operational improvements and drive scalable solutions
Qualifications :
What Youll Bring:
- A university degree in business administration economics logistics or a comparable field of study.
- Comprehensive experience and a solid understanding of logistics processes with a preference for last-mile logistics background.
- At least 12 years of leadership experience combined with a genuine passion for guiding and empowering a motivated team.
- Fluency in both German (C1/C2 level or equivalent) and English (C1/C2 level or equivalent) to communicate effectively with diverse stakeholders.
- A hands-on proactive mindset and a high sense of ownership
Additional Information :
What we offer:
Flexible & Hybrid Work: Our office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish you can work from almost anywhere for up to 2 months per year.
Benefits: We offer a corporate benefits platform and German & English language courses.
Mission Zero: Climate-neutral and long-term impact. With our green initiatives we are reaching climate neutrality for ourselves and hopefully were inspiring the entire logistics sector to join us to create a sustainable future.
Vibrant Culture & Community: We embody collaboration open doors and no-fuss results focus and we are successful with our data-driven and efficient working approach. We like to celebrate and come together and we strive for a workplace buzzing with energy and camaraderie highlighted by regular team events BBQs and company-wide celebrations.
Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity religion national origin sexual orientation gender identity age or disability.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
