Design Lead

About Design at RBC

Our goal is to become our industrys leader in exceptional digital experiences. To get there were putting strategy research design principles and technical innovation at the centre of everything we do. But we need exceptional digital professionals like you to bring our process to life.

What will you do

We want every point of contact with our RBC clients to feel important to them. Thats where you come in. Design leads shape the products we create through each of our digital products. As people managers they guide designers on their team to create exceptional experiences.

As a leader you will make decisions to empower your team to make work efficient effective and enjoyable. You will provide thought leadership in order to stand-up a high-performing product design team operationalize and organize the team within an Agile framework in a scrum or lean UX model. You will optimize the effectiveness of the design team over time within a collaborative cross-functional matrixed enterprise environment. Thriving in a fast paced and dynamic environment you will oversee multiple projects at a time.

What you would work on

Product Design Strategy & Delivery

• Lead multiple teams and squads across a journey and/or within a line of business

• Provide product design direction & oversight to ensure craft excellence and consistency aligned to design platform guidelines

• Participate in product roadmapping big room and quarterly planning in alignment with business and product OKRs

• Formulate and validate design hypotheses through iterative releases of MVP to align business objectives with customer needs

• Align to Agile methodology and promote a test-and-learn approach to build deliver and refine the right products for the right audiences in the right ways

Collaboration & Partnerships

• Represent the Digital Product Design practice at a leadership level within cross-functional product teams and with critical senior and executive-level stakeholders

• Work at the front line to position the design practice as a trusted business partner that provides measurable business value

• Facilitate demos presentations workshops and stakeholdering sessions with all partners including business product technology risk legal etc. around product objectives and priorities

• Empower teams to succeed with a shared vision; delegating authority and removing obstacles that hinder progress

People Management

• Establish cadence for regular check-ins and empower your team to manage the day to day tasks checking in often enough to ensure they are on track to deliver value against our business objectives without micro-managing

• Provide career leadership development coaching and guidance through recurring team and one-on-one check-ins. Manage mentor motivate lead and inspire the team to constantly deliver excellence in performance and in behaviours aligned with the Leadership Model

• Build the capability of designers across the Digital Design team by providing open and candid feedback direction and coaching

• Aid in the sourcing recruiting hiring and retaining of high performing talent

Whats the work culture like

• Youll find yourself in a culture where designers feel included valued and heard; in a supportive environment surrounded by peers who exceed in their area of expertise.

• Youll work on solutions used by millions of people and contribute to a company that truly values customer experience and remains a Global Digital leader.

• Youll be part of team thats pushing the boundaries of digital product design as we strive to improve the lives of the people and communities we serve.

• Work/life balance is important to us; you will be part of a company that values your time.

What do you need to succeed

Must-have

• BA/BS degree in Design (e.g. interaction graphic visual communications product industrial) Human Computer Interaction (HCI) Computer Science (CS) or a related field or equivalent practical experience

• At least 10 years of experience as a designer

• A minimum of 3-5 years experience leading teams and complex digital projects

• Experience working in an Agile delivery framework in a Scrum or Lean UX model

• Experience dealing with specific challenges of a matrixed enterprise environment

• Project management skills to plan analyse resources in order to meet delivery requirements

• Experience coaching and mentoring team members

Nice to have

• MA/MS degree or certification in Design (e.g. interaction graphic visual communications product industrial) Human Computer Interaction (HCI) Computer Science (CS) or a related field

• Industry experience with Financial Institutions

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic collaborative progressive and high-performing team

• Opportunities to do challenging work

#LI-POST

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.