Lead Business Manager - Operations & Globalization
Lead Business Manager - Operations & Globalization
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
As a Business Manager for Operations & Globalization you will lead a team with a pivotal role in supporting Esris global business functions. You will oversee cloud service operations contractor support product lifecycle documentation and global business processes. You will also coordinate with others on globalization initiatives including Accessibility Localization Internationalization and Nationalization to ensure our products meet the diverse needs of global markets users and partners.
Responsibilities
Business Operations:
- Support Product Management Software Engineering Solutions and Global R&D teams across multiple regions
- Oversee cloud account usage and cost analysis providing strategic recommendations for optimization
- Lead contractor onboarding and separation processes and manage operational support for non-Esri personnel
- Administer and track Non-Esri Partner Program participants and related WBS# allocations and usage
- Manage documentation processes related to product releases and lifecycle updates
- Develop monitor and manage Annual Spend Plans in alignment with organizational goals
Globalization Program:
- Manage cross-functional globalization initiatives across Accessibility Localization Internationalization and Nationalization
- Identify new global business opportunities and support regional product strategies
- Collaborate with client services translation services internationalizations accessibility marketing and international distributors to integrate customer feedback into global product planning
- Support scalability and compliance of Esris products for international markets
Requirements
- 8 years of experience in business operations globalization or cloud management roles
- Experience mentoring motivating and leading a team
- Strong analytical and problem-solving skills with demonstrated experience in cost modeling negotiation and business planning
- Excellent interpersonal and communication skills with the ability to work across diverse global teams
- Experience managing multiple cross-functional projects simultaneously
- Bachelors in Business Administration Management or related field
Recommended Qualifications
- Experience in the software or technology sector particularly with cloud platforms
- Multilingual abilities to support localization and international collaboration
- Project Management certification (PMP Prince2) or equivalent experience
- Masters in Business Administration or a related discipline
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Required Experience:
Exec
Employment Type
Full Time
