Lead - Solutions Engineer
Lead - Solutions Engineer
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Job Description
About Us
InMobi is theleading provider of content monetization andmarketingtechnologiesthat fuel growthfor industries around the world. Ourend-to-end advertising software platform connected contentandcommerce experiences activate audiences driverealconnections and diversify revenue for businesses everywhere.
InMobi Advertising is an end-to-end advertising platform that helps advertisers drive real connections with consumers. We drive customer growth by helping businesses understand engage and acquire consumers effectively through data-driven media solutions. Learn more at .
Glance is a consumer technology company that operates disruptive digital platforms including Glance Roposo and Nostra. Glances smart lockscreen and TV experience inspires consumers to make the most of every moment by surfing relevant content without the need for searching and downloading apps. Glance is currently available on over 450 million smartphones and televisions worldwide. Learn more at .
Born in India InMobimaintains a large presence in Bangalore and San Mateo CA and has operations in New YorkSingapore Delhi Mumbai BeijingShanghai Jakarta Manila Kuala Lumpur Sydney MelbourneSeoul Tokyo London and Dubai. To learn more visit .
Role Overview
We are seeking a Technical Account Manager (TAM) with expertise in digital advertising ecosystems and ad tech integrations. This role will act as the primary technical liaison between our platform media buying partners (Meta Google Bing TikTok) and clients. The TAM will ensure seamless integration of media buying APIs tracking pixels and tags while providing both internal product support and external client assistance for technical onboarding and troubleshooting.
Key Responsibilities
Platform & Integration Management
Act as the technical point of contact for all integrations with major media buying platforms like Meta Ads Google Ads Bing Ads and TikTok Ads.
Collaborate with Product and Development teams to define and manage API integrations ensuring alignment with platform updates and new features.
Initiate and maintain technical conversations with partner platforms (Meta Google etc.) to resolve integration-related issues or escalate feature requests.
Monitor and validate API performance tracking data accuracy (e.g. cost impressions clicks) and troubleshoot discrepancies.
Client Technical Support
Provide technical guidance to clients on implementing pixels (Meta Pixel TikTok Pixel) UET tags (Bing) and conversion tracking.
Assist clients in setting up and troubleshooting tracking scripts event configurations and server-to-server integrations.
Work with client teams to ensure successful onboarding and smooth ad campaign launches by verifying that tracking and data flow are functional.
Internal Collaboration
Partner with Product Managers to provide feedback on product roadmap items especially regarding integration requirements and API enhancements.
Collaborate with Developers and QA teams to test new features integrations and data pipelines before release.
Support Sales and Account Management teams with technical pre-sales queries client demos and integration-related consultations.
Troubleshooting & Issue Resolution
Investigate technical issues related to ad campaigns pixel events or tracking mismatches and work with engineering teams to resolve them.
Liaise directly with partner platform support (e.g. Facebook Marketing API support) for bug fixes API limits and advanced troubleshooting.
Develop and maintain documentation for common integration workflows FAQs and troubleshooting guides.
Training & Knowledge Sharing
Conduct training sessions for internal teams on ad tech integrations new API changes and tracking best practices.
Stay up-to-date with industry trends in digital advertising technology (e.g. cookie-less tracking privacy regulations API upgrades).
Required Skills & Qualifications
36 years of experience in ad tech marketing technology or a technical account management role.
Hands-on experience with ad platform APIs (Facebook Marketing API Google Ads API Bing Ads API TikTok Ads API).
Strong understanding of tracking mechanisms like pixels UET tags GTM (Google Tag Manager) and server-side event tracking.
Familiarity with JavaScript HTML or API request/response debugging (Postman Chrome DevTools).
Proven ability to troubleshoot technical issues related to ad tracking attribution and campaign data.
Excellent client-facing communication skills with the ability to translate technical concepts into business terms.
Strong organizational and multitasking abilities to manage multiple integrations and client accounts simultaneously.
Bachelors degree in Computer Science Information Technology Marketing Technology or a related field.
Preferred Skills (Good to Have)
Experience with multi-channel campaign management platforms or ad servers (e.g. DV360 The Trade Desk).
Knowledge of privacy frameworks like GDPR CCPA or iOS14 SKAdNetwork.
Experience with conversion APIs (Meta CAPI Google Enhanced Conversions).
Familiarity with data visualization/reporting tools (Looker Studio Tableau).
The InMobi Culture
At InMobi culture isnt a buzzword; its an ethos woven by every InMobian reflecting our diverse backgrounds and experiences.
We thrive on challenges and seize every opportunity for growth. Our core values thinking big being passionate showing accountability and taking ownership with freedom guide us in every decision we make.
We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.
InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.
Employment Type
Full Time
