DescriptionDeadline Date: Tuesday 15 July 2025
Requirement: DCIS Technician (Webhosting)
Location: Mons BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 700
Required Start Date: 25 August 2025
End Contract Date: 31 December 2025
Required Security Clearance: NATO SECRET
Duties and Role:
As part of day-to-day tasks the contractor will work on (but not limited to):
- Supporting and maintaining core infrastructure services (including SharePoint Active Directory DNS ADFS etc.) across deployed environments.
- Assist with the deployment of new system baselines based on internal configuration and change control processes.
- Monitor performance and health of critical services identifying issues before they impact users.
- Perform troubleshooting and maintenance for assigned infrastructure systems.
- Apply and validating security hardening policies (GPOs baselines patching) in coordination with the cybersecurity team.
- Collaborate with the centralized IT Service Desk for incident response problem management and change implementation.
- Document updates to system security settings configuration changes and procedures in clear structured formats.
- Ensure that any task-related technical documentation is delivered in electronic format to meet agency compliance.
- Occasionally traveling to supported sites as part of on-site deployment upgrade or troubleshooting assignments
RequirementsSkill Knowledge & Experience:
- The candidate must have a currently active NATO SECRET security clearance
- Experience in managing core IT services (e.g. SharePoint AD DNS) in medium to large environments.
- Foundational or working knowledge of Microsoft SharePoint and ADFS (Active Directory Federation Services)
- Good understanding of DNS architecture and domain name resolution in enterprise environments.
- Hands-on experience or clear understanding of Active Directory administration including users groups and organizational units.
- Familiarity with Microsoft Windows Server environments including system configuration patching and basic security controls.
- Ability to create troubleshoot and apply Group Policy Objects (GPOs).
- Exposure to endpoint security tools such as McAfee ePolicy Orchestrator.
- Ability to provide Level 2/3 infrastructure support including escalated troubleshooting system monitoring and technical documentation.
- Strong communication skills and the ability to work well within a team.
- Eagerness to learn adapt and contribute to a secure high-performing IT environment.
Desirable:
- Familiarity with Windows Update Services system patching strategies.
- Knowledge of virtualization tools such as VMware vSphere VSAN or Hyper-V.
- Understanding of server hardware (e.g. HP Blade servers storage arrays) and networking fundamentals.
- Exposure to deployment tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot.
- Basic knowledge of network protocols (TCP/IP DHCP DNS etc.) and how infrastructure components interact
Required Experience:
IC