Schedule Coordinator - Oncology
Schedule Coordinator - Oncology
Posted on :
05-07-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-07-2025
Job Description
Description
Position at Thrive Pet Healthcare
Schedule Coordinator - Oncology
Full-time: Monday-Thursday 8am-4pm No Weekends
Start date: End of August 2025
San Antonio Texas
PetCure Oncology one of the most exciting and innovative veterinary oncology providers in the country is seeking unique highly energized compassionate Veterinary Schedule Coordinator for a full-time role at our new location in San Antonio TX.
At PetCure Oncology a Thrive Pet Healthcare partner you will have the support tools and resources to elevate your skills. As a hospital deeply rooted in the local community you will experience the best of both worlds: a genuine local feel with the benefits of Thrives national resources.
About You
The scheduling coordinator is a key resource for PetCure Oncology teams to process referrals support clients and schedule patients quickly and efficiently so they have access to cancer care with urgency. This includes retrieving and organizing clinical records for cases to ensure productive consultations that are set up for success.
Key Accountabilities:
- Scheduling with Urgency and Efficiency
- Clinical Records Retrieval and Organization
- Client Experience
- Team Communication and Support
Clinical Records Retrieval and Organization
- Works in collaboration with all clinic staff to ensure clinical records are gathered and organized before the patient is seen by our service.
- Builds positive and friendly relationships with referring veterinary offices.
- Generates a high volume of outgoing calls to veterinary offices for records.
- Demonstrates a high-level understanding of veterinary oncology/clinical diagnostics and can communicate effectively with veterinary offices and/or pet owners.
- Input accurate notes and data entry into multiple technology platforms.
- Takes payment and sends invoices to clients and any other financial needs that are required dealing with insurance/Care Credit
Client Experience
- Represent and champion PetCure Oncology mission and vision in all interactions.
- Ensure client experience is at the forefront of all processes that occur from first touch point to follow-up.
- Use specialized expertise and experience to instill confidence and value to pet owners and veterinarians.
Team Communication and Support
- Participate in team meetings as scheduled.
- Notify staff of issues that may be occurring with the client and/or pet via slack or phone calls.
- All communication with team members is respectful and done in a calm manner.
- Willingness to take on additional tasks to help other members of the team that may be running behind schedule.
Operational Efficiency
- Ability to adjust in a fast-paced environment multi-task and work within tight deadlines
- Complex problem solving/Critical thinking skills; identifies problem and reviews information to develop and evaluate options and implement solutions
- Willingness to learn new skills.
- Other duties or special projects as assigned
Work Experience & Education:
3-5 years of prior veterinary experience preferably in a medical or radiation oncology service
Skills & Knowledge:
- Exceptional relationship skills and the ability to build trust amongst all audiences especially our clients and partner hospital departments.
- Exceptional communication written and oral
- High level understanding of what it takes to be the best from a customer interaction to a best place to work is driven to achieve.
- High level of understanding of technology hardware and software and how to troubleshoot any issues.
- Experience with Microsoft 365 products (Outlook Teams Word Excel)
- Ability to work within tight deadlines.
About the Hospital
PetCure Oncology an affiliate of Thrive Pet Healthcare manages a network of veterinary radiation oncology providers located within market-leading specialty animal hospitals around the country. Through these partnerships PetCure collaborates with specialists across services to offer pet owners and referring veterinarians comprehensive cancer care. The PetCure Oncology national network has treated more than 8000 pets with cancer since 2015.
Benefits our care in action
Thrive offers a suite of benefits to support team members emotional physical professional and financial wellbeing. In addition to our health and life insurance and short- and long- term disability plans we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences your career development can flourish. And in our locally rooted nationally connected community youll be able to make connections access opportunities and find support with ease.
Support for you is as vital as the support you provide.
Youll Thrive With Us
At Thrive you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast diverse and free library of continuing education courses - ThriveU
- Live virtual interactive workshops to develop valuable leadership skills
- A program to designed to teach you the fundamentals of running a pet hospital
- Move into any specialty hospital type or environment across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide united by a mission to shape the future of pet well-being through medical excellence innovative technology and a connected community of teams and partners.
We bridge general practice urgent care specialty and emergency care and our locally rooted nationally connected hospitals benefit from Thrives extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities a supportive work environment that values work-life rhythms and 24/7 mental health support.
At Thrive Pet Healthcare we are committed to creating a culture where everyone from any background can be heard respected and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support encourage and celebrate the diverse voices of our teams and the communities we serve.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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