Lead Bartender
Lead Bartender
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a family-owned business built on genuine relationships the character and quality of our staff is integral to delivering the culture of service our clients expect. Members of our team serve each other our partners and their community with kindness and respect while inspiring successful returns for everyone. The diverse and intimate size of Naples Hotel Group encourages each associates voice to be heard fostering a dynamic environment of communal creativity thats rife with opportunities for advancement.
The Lead Bartender is responsible for overseeing the daily operations of the bar ensuring exceptional customer service and high-quality beverage preparation. This role involves leading and mentoringbartending staff managing inventory maintaining a clean and organized bar area and collaborating with management on menu development and special events. The Lead Bartender will also ensure compliance with health safety and alcohol service regulations while fostering a positive team-oriented environment. This position requires strong leadership skills extensive knowledge of mixology and the ability to work in a fast-paced high-volume setting.
Benefits for Full-Time Associates
- 2 weeks of vacation pay your first year
- 4 sick days/year
- 2 hours paid volunteer time/month
- Holiday pay
- Medical dental and vision insurance plan options
- Short term disability long term disability and life insurance plan options
- 401k retirement plan
- Discounts on hotel rooms worldwide
- Direct deposit payroll
Primary Responsibilities
- Lead the bar team in delivering exceptional customer service ensuring guest satisfaction at all times.
- Prepare and serve beverages including cocktails beer wine and non-alcoholic drinks according to established recipes and standards.
- Manage bar inventory including ordering stocking and maintaining accurate records of alcohol and supplies.
- Train mentor and support bartenders andbarbacks to ensure consistency and quality.
- Monitor bar cleanliness and organization ensuring compliance with health and safety regulations.
- Handle cash credit card transactions and reconcile daily sales.
- Collaborate with management on bar promotions special events and menu updates.
- Ensure responsible alcohol service by following all applicable laws and company policies.
- Address and resolve guest concerns or complaints in a professional manner.
- Maintain a positive work environment motivating the team to meet performance goals.
- Perform other duties as assigned by your supervisor.
Qualifications
- Minimum of 2 years ofbartending experience in a high-volume environment.
- Proven leadership experience preferably in a supervisory or lead bartender role.
- Extensive knowledge of alcoholic beverages cocktail preparation andmixology.
- Strong customer service and communication skills.
- Ability to manage and motivate a team in a fast-paced setting.
- Familiarity withPOS systems and cash handling procedures.
- Must be able to work flexible hours including nights weekends and holidays.
- Must be at least 21 years of age.
- Knowledge of health and safety regulations related to food and alcohol service.
- Familiarity with local and state alcohol laws and regulations.
Preferred Skills
- Advancedmixology skills including knowledge of craft cocktails and emerging beverage trends.
- TIPS orServSafe Alcohol certification preferred.
- Experience in bar menu development and cost control strategies.
- Event planning or coordination experience especially in a bar or hospitality setting.
- Proficiency in inventory management software.
Employment Type
Full-Time
