Collections Specialist
Collections Specialist
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Job Description
Forge ahead with WSB. WSB was founded on the understanding that culture drives results and weve dedicated ourselves to the value of strong relationships collaboration and forward-thinking ideas. Weve inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of tomorrow. We invite you to forge ahead with us.
We are seeking a detail-oriented and professional Collection Specialist to join our accounts receivable team. The ideal candidate will be responsible for managing and collecting outstanding accounts receivables maintaining accurate records and ensuring timely payment from clients while maintaining positive customer relationships.
What You Will Do:
- Monitor accounts to identify outstanding debts and overdue payments
- Contact customers via phone email or mail to follow up on outstanding invoices
- Negotiate payment plans and resolve disputes in a professional and courteous manner
- Maintain accurate records of collection activities and account status
- Collaborate with internal departments to resolve billing discrepancies
- Prepare reports on collection activity and accounts receivable status
- Follow company policies and legal guidelines regarding debt collection
- Escalate accounts as needed for further collection efforts or legal action
What You Will Bring:
- High school diploma or equivalent (Associates or Bachelors degree in Business Finance or Accounting preferred)
- 2 years of proven experience as a Collection Specialist Accounts Receivable Clerk or similar role
- Strong communication and negotiation skills
- Excellent attention to detail and organizational skills
- Proficiency in Microsoft Office and accounting software
- Ability to remain calm and professional when dealing with challenging situations
Preferred Skills:
- Knowledge of relevant laws related to debt collection
- Experience in Business-to-Business (B2B) collections or within a finance/ accounting department
- Vantagepoint/Deltek software
Who We Are:
WSB is a design and consulting firm specializing in Transportation Community Planning Environmental Energy Municipal and Construction services. We provide solutions for the places spaces and systems that support our lives. We offer services in more than 50 complementary areas across the nation.
Full time WSB employees qualify for competitive compensation and benefits package including medical insurance dental insurance vision insurance life insurance company paid short- and long-term disability 401K with match paid time off paid holidays tuition reimbursement and opportunities for professional growth and development. Part time employees can participate in the 401K plan and applicable earned paid leave.
As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity veteran or disability status.
WSB strives to ensure that its careers web site is accessible to all. If you need assistance completing your online application please email.
As an Equal Opportunity Employer WSB is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation to assist with your job search or application for employment please e-mail us at. In your e-mail please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Notice to Third Party Agencies: WSB does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WSB we reserve the right to pursue and hire any unsolicited candidates without financial obligation to recruiters or agencies.
Required Experience:
Unclear Seniority
Employment Type
Full Time
