drjobs Clinic Manager

Clinic Manager

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1 Vacancy
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Job Location drjobs

Waukegan, IL - USA

Yearly Salary drjobs

USD 45000 - 60000

Vacancy

1 Vacancy

Job Description

Job Summary

Vista Medical Center is seeking a highly organized and experienced Office Manager to oversee the day-to-day operations of a busy medical clinic. This role includes coordinating staff ensuring accurate billing maintaining office efficiency and delivering excellent customer service. The Office Manager will play a critical role in ensuring smooth clinic operations compliance with regulatory standards and positive patient experiences.

Essential Job Functions

Customer Service & Communication

  • Utilize the AIDET communication method with patients and staff.

  • Demonstrate exceptional customer service by identifying and resolving patient concerns and service issues.

  • Answer phones and handle documentation according to HIPAA and hospital standards.

Operational Oversight

  • Maintain functional equipment and ensure timely repair requests.

  • Manage supply ordering and inventory control.

  • Oversee patient flow by logging patients into the Athena EMR system.

  • Maintain current and relevant communications on department bulletin boards.

Billing and Collections

  • Accurately input patient and service data for billing purposes.

  • Manage charges for multiple specialties including psychiatry rehabilitation neurosurgery and hospitalist services.

  • Collect and reconcile daily accounts; assist with weekly and daily financial reporting.

  • Understand payer requirements to avoid delays in reimbursement.

Personnel Management

  • Assist the VP of Outpatient Operations with HR functions such as interviewing onboarding training and employee performance management.

  • Provide administrative supervision to clinic office staff.

Compliance and Professional Development

  • Adhere to hospital departmental and regulatory standards.

  • Attend mandatory training complete competencies and engage in professional development.

  • Participate in and support strategic and operational initiatives.

Other Duties

  • Perform all tasks in a safe and professional manner.

  • Adapt to change and maintain confidentiality at all times.

  • Complete assigned special projects as needed.

Minimum Qualifications

Education

  • High School Diploma or equivalent required

  • Bachelors degree in Healthcare Administration Business or related field preferred

Experience

  • Previous experience in a physician practice or healthcare setting required

  • Prior office management experience strongly preferred

Skills & Knowledge

  • Proficiency in medical billing scheduling and insurance requirements

  • Strong leadership organizational and interpersonal communication skills

  • EMR experience preferred (Athena system a plus)

Certifications/Licensure

  • None required

Age of Patients/Customers Served

  • Must be able to provide services to patients of all ages

If you are a dedicated professional with strong leadership and administrative skills and are passionate about delivering high-quality care in a dynamic environment we encourage you to apply and join the Vista Medical Center team.

Vista Medical Center is an Equal Opportunity Employer.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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