Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailUSD 45000 - 60000
1 Vacancy
Vista Medical Center is seeking a highly organized and experienced Office Manager to oversee the day-to-day operations of a busy medical clinic. This role includes coordinating staff ensuring accurate billing maintaining office efficiency and delivering excellent customer service. The Office Manager will play a critical role in ensuring smooth clinic operations compliance with regulatory standards and positive patient experiences.
Customer Service & Communication
Utilize the AIDET communication method with patients and staff.
Demonstrate exceptional customer service by identifying and resolving patient concerns and service issues.
Answer phones and handle documentation according to HIPAA and hospital standards.
Operational Oversight
Maintain functional equipment and ensure timely repair requests.
Manage supply ordering and inventory control.
Oversee patient flow by logging patients into the Athena EMR system.
Maintain current and relevant communications on department bulletin boards.
Billing and Collections
Accurately input patient and service data for billing purposes.
Manage charges for multiple specialties including psychiatry rehabilitation neurosurgery and hospitalist services.
Collect and reconcile daily accounts; assist with weekly and daily financial reporting.
Understand payer requirements to avoid delays in reimbursement.
Personnel Management
Assist the VP of Outpatient Operations with HR functions such as interviewing onboarding training and employee performance management.
Provide administrative supervision to clinic office staff.
Compliance and Professional Development
Adhere to hospital departmental and regulatory standards.
Attend mandatory training complete competencies and engage in professional development.
Participate in and support strategic and operational initiatives.
Other Duties
Perform all tasks in a safe and professional manner.
Adapt to change and maintain confidentiality at all times.
Complete assigned special projects as needed.
Education
High School Diploma or equivalent required
Bachelors degree in Healthcare Administration Business or related field preferred
Experience
Previous experience in a physician practice or healthcare setting required
Prior office management experience strongly preferred
Skills & Knowledge
Proficiency in medical billing scheduling and insurance requirements
Strong leadership organizational and interpersonal communication skills
EMR experience preferred (Athena system a plus)
Certifications/Licensure
None required
Age of Patients/Customers Served
Must be able to provide services to patients of all ages
If you are a dedicated professional with strong leadership and administrative skills and are passionate about delivering high-quality care in a dynamic environment we encourage you to apply and join the Vista Medical Center team.
Vista Medical Center is an Equal Opportunity Employer.
Required Experience:
Manager
Full-Time