Employee Relations Manager - Operations
Employee Relations Manager - Operations
Posted on :
05-07-2025
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1 Vacancy
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Job Description
Are you passionate about creating positive workplace relationships and driving excellence in employee relations Were seeking an experienced Employee Relations Manager to join our Operations team in Austria.
Employee engagement is at the heart of everything we do. In this role youll ensure fair consistent and transparent employee relations processes are applied across our sites while respecting and supporting our employees rights to establish and join works councils. Working closely with senior leadership teams youll provide strategic guidance on employee relations programs and initiatives foster positive workplace relationships and offer expert counsel on trade union matters. The role involves partnering with various stakeholders to drive positive labor relations outcomes and create an engaging work environment.
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and often exceeding their expectations. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing picking packing and shipping to our customers they work very hard to ensure that our customers receive what they want when they want it.
Position requires approximately 30-40% travel within Austria to support multiple operations sites.
Key job responsibilities
As Employee Relations Manager youll play a crucial role in shaping Amazons workplace culture and supporting our mission to be both the worlds most customer-centric and employee-centric company. Youll have the opportunity to drive meaningful change and help build the future of work at Amazon.
A day in the life
The day-to-day working life of an ER Manager will be ever changing. One day you will be on-site supporting the local Leadership Team may it be during a period of change a period of works council elections while trade union activities are ongoing or other. The next day you will be supporting projects relevant for all sites of the business line(s) you are supporting and work with colleagues from the EU ER Team which support your line of business in other countries. You will be embedded in a fun-to-work with team and as such also get your share in reaching our team goals and work on Austria-wide projects covering all lines of business.
- Experience in HR/ER experience in Germany with work councils and/or unions
- Fluent in German and English (CEFR C2)
- Progressive hands-on approach with proven success in fast-paced customer-focused environments
- Strong analytical and problem-solving capabilities including experience analyzing HR metrics to develop actionable solutions
- Demonstrated experience in managing complex stakeholder relationships at all levels
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employee engagement is at the heart of everything we do. In this role youll ensure fair consistent and transparent employee relations processes are applied across our sites while respecting and supporting our employees rights to establish and join works councils. Working closely with senior leadership teams youll provide strategic guidance on employee relations programs and initiatives foster positive workplace relationships and offer expert counsel on trade union matters. The role involves partnering with various stakeholders to drive positive labor relations outcomes and create an engaging work environment.
Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is completed on behalf of our customers because meeting and often exceeding their expectations. The Operations teams in our fulfillment centers are responsible for managing a vast range of fast-moving inventory. From receiving into the fulfillment center to stowing picking packing and shipping to our customers they work very hard to ensure that our customers receive what they want when they want it.
Position requires approximately 30-40% travel within Austria to support multiple operations sites.
Key job responsibilities
As Employee Relations Manager youll play a crucial role in shaping Amazons workplace culture and supporting our mission to be both the worlds most customer-centric and employee-centric company. Youll have the opportunity to drive meaningful change and help build the future of work at Amazon.
A day in the life
The day-to-day working life of an ER Manager will be ever changing. One day you will be on-site supporting the local Leadership Team may it be during a period of change a period of works council elections while trade union activities are ongoing or other. The next day you will be supporting projects relevant for all sites of the business line(s) you are supporting and work with colleagues from the EU ER Team which support your line of business in other countries. You will be embedded in a fun-to-work with team and as such also get your share in reaching our team goals and work on Austria-wide projects covering all lines of business.
- Experience in HR/ER experience in Germany with work councils and/or unions
- Fluent in German and English (CEFR C2)
- Progressive hands-on approach with proven success in fast-paced customer-focused environments
- Strong analytical and problem-solving capabilities including experience analyzing HR metrics to develop actionable solutions
- Demonstrated experience in managing complex stakeholder relationships at all levels
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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