We are seeking a highly skilled and detail-oriented Solutioneer (System and Network Administrator) to join our IT team. This role is pivotal in maintaining troubleshooting and enhancing our network and system infrastructure ensuring optimal performance and seamless operations. The ideal candidate will have extensive experience with Cisco Meraki Aruba ClearPass Hyper-V and various system administration tools along with strong troubleshooting expertise.
Responsibilities
Network Management & Troubleshooting
Assist and lead in the design implementation and administration of LAN and WAN architectures.
Perform advanced network troubleshooting including identifying and resolving issues with wired and wireless networks.
Manage and maintain Cisco Meraki infrastructure including switches firewalls and wireless access points.
Diagnose and resolve Wi-Fi connectivity and performance issues using Aruba and Cisco Meraki tools.
Configure and manage Aruba wireless solutions and ClearPass for network access control.
Utilize network and system monitoring tools to proactively identify and mitigate potential issues.
Prepare and maintain comprehensive documentation for network configurations VM environments processes and troubleshooting guides.
Ensure that network and systems issues are identified in a timely manner and propose solutions.
System Administration
Manage and optimize Microsoft Hyper-V environments including creating configuring backups and maintaining virtual machines (VMs).
Troubleshoot and resolve issues with VMs including performance optimization and resource allocation.
Oversee endpoint devices through JAMF and Endpoint Central ensuring compliance and security across all systems.
Maintain and optimize Google Workspace including user management and configuration.
Technical Support
Provide advanced support for network system and VM-related escalations.
Collaborate with other IT teams to ensure seamless integration and operation of systems networks and virtualized environments.
Qualifications
Education & Certifications
Bachelors degree in Computer Science Information Technology or a related field.
Relevant certifications such as CCNA CCNP Meraki CMSS Aruba Certified Mobility Professional (ACMP) ClearPass certifications or Hyper-V certifications are highly desirable.
Experience
5 years of experience in system and network administration focusing on troubleshooting and network implementation.
Proven expertise in Cisco Meraki solutions including firewalls switches and wireless access points.
Hands-on experience with Aruba wireless systems ClearPass network access control and Hyper-V management.
Strong background in managing virtualized environments including VM deployment and maintenance.
Familiarity with Google Workspace SentinelOne (S1) JAMF and Endpoint Central.
Technical Skills
In-depth understanding of network protocols architecture and troubleshooting methodologies.
Expertise in Hyper-V management including failover clustering and high availability.
Familiarity with cloud-based environments and integration with on-premises infrastructure.
Proficient in scripting and automation to automation for administrative tasks.
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