Civil Rights Case Manager
Civil Rights Case Manager
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Job Description
Job Title
Civil Rights Case ManagerAgency
Texas A&M UniversityDepartment
University Risk And ComplianceProposed Minimum Salary
$5416.67 monthlyJob Location
College Station TexasJob Type
StaffJob Description
A Glimpse of the Job
The Civil Rights Case Manager plays a critical role in the universitys response to allegations of discrimination or harassment based on a protected class including sexual assault and sexual harassment. The Case Manager reviews all incoming reports and provides objective information about a partys rights compassionate and appropriate support and resources and options for resolving the complaint through the Universitys formal or informal processes. The Civil Rights Case Manager supports the Universitys mission to create and maintain a university environment that is free from discrimination harassment and retaliation.
Essential Duties/Tasks:
Investigation Support and Case Management
Triages reports of discrimination harassment and or related retaliation and provides a prompt compassionate and appropriate response.
Conducts intake meetings offers resolution options facilitates academic and supportive resources and communicates about a partys rights in the university process.
Provides status updates to the parties throughout the selected complaint resolution process (formal or informal).
Maintains confidentiality to the extent allowed by federal regulations state laws and university policies.
Ensures timely and accurate documentation of all reports and University responses.
Collaborates with a variety of campus partners (housing academic officials financial aid etc.) to coordinate support services and eliminate roadblocks.
Refers students to university and community resources as appropriate.
Training and Campus Outreach
Engages in continuous learning to Title IX Title VII VAWA and related civil rights regulations state laws and University policies.
Delivers training and education programs for the university community.
Promotes an environment that fosters relationships and creates unbiased opportunities for contributions through ideas words and actions that uphold our values.
Represents the department at special events community functions and University trainings.
What you need to know
Salary: $65000 annually
Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.
Required Education and Experience
Bachelors degree of equivalent combination of education and experience.
3 years of related experience in case management law enforcement and/or investigations.
Knowledge Skills and Abilities:
Excellent verbal and written communication skills. Ability to establish rapport and communicate with students faculty and staff from various cultural social educational and economic backgrounds.
Skilled in communicating with tact diplomacy discretion and professionalism.
Skilled is organizing prioritizing and managing multiple tasks and records in a high volume fast-paced environment with attention to detail flexibility and appropriate discretion. Ability to objectively gather and record relevant information into a well-organized file.
Knowledge of relevant state and federal civil rights laws.
Ability to adapt to constantly changing legal landscape.
Ability to work as part of a team.
Ability to maintain confidentiality with private or sensitive information.
Proficiency in Microsoft applications with an emphasis on Word excel Outlook and PowerPoint.
Ability to organize prioritize and manage multiple tasks and data in a high volume fast-paced environment with accuracy attention to detail flexibility confidentiality empathy positivity and compassion.
Knowledge of best practices in higher education compliance with respect to effectively addressing discrimination harassment and retaliation.
Other Requirements and Factors
This position is security sensitive
This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies regulations rules and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
Why Texas A&M University
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect Excellence Leadership Loyalty Integrity and Selfless Service.
We are a prestigious university with strong traditions Core Values and a community of caring and collaboration. Amenities associated with a major university such as sporting and cultural events state-of-the-art recreation facilities the Bush Library and Museum and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.
Health dental vision life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
Up to eight hours of paid sick leaveand at leasteight hours of paid vacationeach month
Automatic enrollment in theTeacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to freeLinkedIn Learning training webinars and limited financial support to attend conferences workshops and more
Employee Tuition Assistance and Educational Release time for completing a degree while a Texas A&M employee
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
Manager
Employment Type
Full-Time
