The Regional SMB Manager will serve as a trusted sales leader in AMER responsible for driving revenue growth building a market-leading presence in North America and shaping the overall strategy. This role includes hiring and developing a high-performing sales team while also directly owning a revenue target. The Manager will act on key market opportunities and collaborate closely with marketing and customer success to scale the business effectively.
Were building vibrant sales hubs in Dallas. While Mews remains remote-first were looking for team members who want to develop their careers in a collaborative in-person environment learning with their teammates in the office at least 3 days a week
Your mission should you choose to accept it:
Revenue Growth & Sales Leadership
- Build lead and mentor a high-performing sales team ensuring alignment with company objectives and repeatable predictable revenue growth.
- Oversee and manage the day-to-day operations of the SMB sales team and your territory
- Own and drive the revenue target developing and executing sales strategies to achieve and exceed goals.
Performance Monitoring
- Provide weekly forecasting on team performance and provide coaching to the team on forecasting best practices
- Provide ongoing coacing and feedback for rep development
- Demonstrate commitment to the team to ensure the team achieves its goals objectives and COM service level agreements (SLAs).
Optimize Process
- Where necessary identify short falls in the process and procedures and suggest process improvements and work with the necessary departments to ensure they come to fruition.
- Collaborate with marketing and CS to ensure were meeting performance targets
Customer Focus
- Monthly travel as needed
- Represent Mews at industry events and conferences
- Meet with customers and prospects along with your team
Youll be a great fit if you bring a few of the below with you
- Experience leading a full cycle SMB sales teams building outbound pipeline and converting inbound demand into revenue.
- A proven track record as a quota-carrying sales professional managing the full cycle from outbound prospecting through to close.
- Holds deep regional expertise and a strong presence in the US market
- Operational excellence: a Salesforce power user accurate forecaster and driver of impactful sales cadences like 1:1s and deal reviews.
- A strong commitment to process consistently upholding SLAs and CRM best practices.
- A passion for developing others: recruiting onboarding and coaching new hires with a repeatable scalable playbook.
- Strategic thinking and cross-functional collaboration skills with the ability to turn go-to-market strategy into action.
- Excellent communication and interpersonal skills with the ability to influence and inspire across teams.
- A customer-first mindset and a leadership style rooted in motivation accountability and advocacy.
- Adaptable organised and outgoing someone who thrives in dynamic environments and enjoys representing the brand at international events.
- Hospitality or hotel tech experience is a bonus but not required.
Required Experience:
Manager