DescriptionWe are looking for a Systems Engineer SLED to work closely with a Major Account Manager SLED in a defined territory. The Systems Engineers main mission will be to support the sales organization in all technical matters regarding pre-sales sales calls and post-sales.
Responsibilities:
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner onissues ranging from features specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer elevate and resolve customers technical issues.
- Provide assistance to identified customers with post-sales training.
Required Skills:
- 5 8 years experience in technical/pre-sales support as a sales or systems engineer aligned with SLED accounts
- 5 - 7 years experience in LAN/WAN/Internet services administration
- Proven understanding of DNS and NFS SMTP HTTP TCP/IP
- Knowledge of the following technologies: Routing Switching VPN LAN WAN Network Security Intrusion Detection and Anti Virus.
- Solid understanding in the following technologies and protocols: RADIUS PKI IKE Certificates L2TP IPSEC FIREWALL 802.1Q MD5 SSH SSL SHA1 DES 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
Education:
- Bachelors Degree orequivalent experience. Graduate Degree favorable