Flight Operations Officer

What youll get in return

A competitive salary and access to a variety of our excellent benefits including a pension scheme private healthcare and cycle to work.

What youll need to do next

If you are interested in the role of Flight Operations Officer and you are looking for your next career move simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.

We will ensure that all our resourcing activities are fair transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

Closing Date: 18th July 2025

Working Hours: Full time position - rotating day/night roster with weekend shifts included
Location: EMA Cargo West East Midlands Airport Derby DE74 2TR
Salary: Competitive

DHL Air (UK) Ltd is the largest all-cargo air carrier in the UK operating a fleet of B757-200 B767-300 and B777-200 aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport we wish to enhance the team to deliver our customer promise of; Excellence Simply Delivered.

We are looking to appoint a self-motivated individual that is people and service focused to join our 24/7 OCC team. Someone who gets it right first time shows passion in their work and has the Can Do spirit that made DHL world leading in Logistics.

To qualify for this opening you will need an impressive Flight Operations background possess first class communication skills and the ability to take a pro-active and enthusiastic approach to contribute positively to a varied and pressured work load whilst adapting to changing priorities as they arise. Exemplary time keeping and attention to detail are essential.

The Role

To ensure all DHL Air flights are dispatched and operated in a safe and timely manner along with efficient flight planned routes in accordance with DHLs fuel policy and proactive flight tracking services.

The Requirements

• Proven flight operations experience with a clear understanding of TAF METAR and NOTAM bulletins aircraft scheduling and a familiarity with IATA/ICAO airport codes
• A good working knowledge of LIDO Flight or similar CFP systems along with IT based applications including NOP portal and MS Office
• General flight watch disciplines to include: Customer and supplier liaison inflight monitoring for all stages of flight being pro-active with solutions to any problems that may occur and to ensure of an efficient and on time schedule
• Previous experience in airport slot requests overflight application procedures and at preference ETOPS planning
• Knowledge of aircraft and cargo handling equipment and systems
• Hold five GCSEs 9-4/A-C (or equivalent) including Maths and English
• A strong working knowledge of MS Office packages including but not limited to Word Excel and Outlook
• Flexibility to work a rotating shift pattern of 12 hour shifts consisting days and nights
• Previous flight planning experience is preferred those without flight planning experience may be considered for a junior position

The Person

• Customer service focused with strong interpersonal and communication skills
• A hands-on people person with a flair and maturity for working in a dynamic and responsible position
• Strong attention to detail and the ability to follow procedures
• The ability to work on your own initiative to tight deadlines in a fast paced environment

• Excellent team working skills with the ability to deal with colleagues at all levels