KYB Team Leader

KYB Team Leader

About Satispay

Satispay was born to revolutionise everyday payments making them simple fair and accessible to everyone. Now the focus has moved even further aiming to shape the future of money.

Were a movement empowering millions of people driven by a shared purpose to tackle big challenges. And were just getting started. We move quickly think boldly and trust each other to challenge the norm learning and growing as we go.

If youre looking for more than just your next job if you want to build something impactful with a talented team youre in the right place.

What youll be doing

As a KYB Team Leader youll be instrumental in guiding and developing our KYB analysts ensuring seamless operations and compliance. Heres what your day-to-day will look like:

• Team leadership & guidance - Lead and manage a team of KYB analysts providing guidance coaching and support to ensure the teams success.

• Performance monitoring - Monitor team performance and provide feedback during regular 1:1s to enhance your team members skills and maximize their potential.

• Task & resource management - Organize tasks and resources according to needs. The main tasks that the team will carry out include KYC on merchants screening (PEPs Adverse media Sanctions) and limited back office activities.

• Inter-departmental liaison - Liaise with the Fincrime AML/CTF and Compliance team to which the KYB team will escalate relevant cases. Also liaise with the Product team and the Merchant Support team based in Milan to implement and enhance KYB controls and processes.

• Process improvement & efficiency - Identify opportunities for process improvements and develop strategies to increase efficiency and productivity.

Who were looking for

We are looking for an experienced team leader capable of communicating with clarity honesty and empathy. Youre hands-on quick to learn and ready to dive into operations. Numbers dont scare you - in fact you rely on them to make smart data-driven decisions. Youre driven by impact improvement and a deep sense of ownership. Does this sound like you

• Team leadership experience - 2/3 years of experience in a team leadership or supervisory role ideally in a fintech environment .

• Organizational & time management - Strong organizational and time management skills with attention to detail and the ability to meet deadlines.

• KYC & operational experience - Proven experience as a KYB analyst with a strong understanding of KYC/AML regulations and processes combined with practical operational experience.

• Interpersonal & communication skills - Excellent interpersonal and communication skills with the ability to effectively interact not only with the team members but also with individuals at all levels of the company.

• Language proficiency - Proficiency in English. Italian knowledge will be considered as a plus.

Dont worry if you dont tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special. If youre passionate and can make a difference we truly encourage you to apply.

Our benefits & perks

We believe high commitment effort and impact deserve to be highly rewarded and supported. Thats why we created Satispay CareAbout our way of making sure youre supported in your well-being growth and finances:

CareAbout health & well-being

• Unlimited paid time off

• Psychological support & mental health webinars with Serenis

• Flexible hybrid working system

• Extended parental leave

• Childcare leave

CareAbout growth & development

• Professional development programmes

• Internal mobility program

• Language classes with Preply

• Internal workshops & training

CareAbout financial support

• Stock Option Plan (with additional grants often provided based on performance)

• International relocation support

• Competitive salary

• Flexible Benefit budget

• Meal vouchers

Equal-Opportunity Employer
At Satispay were proud to be an equal-opportunity employer. We celebrate diversity and inclusion welcoming individuals of all backgrounds. This opportunity is open to everyone regardless - for instance - of race colour religion sex gender identity sexual orientation and national origin. Join us in a workplace where everyone belongs!

Learn more about us
Curious if our way of working clicks with yours Our values and pillars arent just fancy words on a page - they really shape everything we do. Explore them here.

Sounds like your kind of place Awesome!
Wed love to hear your story.

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