Technology Implementation Communications Specialist
Technology Implementation Communications Specialist
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1 Vacancy
Job Description
Overview
The Technology Implementation Communication Specialist is responsible for developing and executing communication strategies to inform and engage users throughout the process of implementing new technologies within UnityPoint Health. They will be responsible for ensuring clear communications are developed and deployed that in partnership with multiple departments (HR IT Marketing and Communications etc.) provide necessary information for different audiences. As part of the Marketing and Communications teamthis role willcollaboratewith cross-functional team members to achieve the objectives associated with these high priority technology focused projects.
Hours: Monday-Friday standard business hours
Location: Remote - applicants must reside in the UnityPoint Health footprint of Iowa Illinois or Wisconsin
Why UnityPoint Health
At UnityPoint Health you to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life are just a few:
- Expect paid time off parental leave 401K matching and an employee recognition program.
- Dental and health insurance paid holidays short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early accessto earned wages with Daily Pay tuition reimbursement to help further your career and adoptionassistanceto help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.
Andwe believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
StrategicPartnershipConsultation and Planning
- Develop execute and manage a comprehensive communicationsstrategy aligned with the technology implementation timeline identifying key messages and determining appropriate communication channels.
- Ensure communications align with the organizations strategic plan and key focus areas.
- Build effective relationships with the project team and organization leaders.
- Identify and manage key stakeholders including end users and leadership to ensure effective communication throughout the implementation process.
- Developdetailed knowledgeofthetechnology to be able to clearly explain features and functionalities and the benefits.
- Partner with the Transformation Management Office on change management activities by addressing potential resistance to change and providing support to users during implementation transition and adoption.
- Partner with project team to ensure training sessions and workshops are part of the communications plan to educate users.
- Communicate with a complex workforce audience that is both onsite and mobile as well as spread out across various geographies and locations.
- Advise on proper socialization plans and development of necessary communications to support the continued growth and evolution of technology and technical based marketing communications within UPH.
Writing & Materials Development
- Write and edit communication material and manage review processwithproject organization and department leaders as well as other stakeholders.
- Gather needed information from project team for communication materials including emails newsletter articles presentations user guides tip sheets training materials and more.
- Ensure communications are aligned withother current organizational messagesand communication guidelines.
- Ensure communications are in plain language anddistill complex technical informationso it iseasily understandablefor a wide range of audiences.
- Partner with Marketing and Communications internal communications creativeservicesand digital team members to develop necessary support materials.
Project Management
- Manage project from conception to implementation.
- Ensure synchronization of communication activities to increase impact and avoid information overload.
- Responsible for communication plans timelines status reportsand project completion results reporting back to department leaders and project team.
- Monitor user feedback and make adjustments to communication strategies based on user needs and concerns.
Qualifications
Education
- Bachelors degree in Marketing CommunicationsJournalism or related field
Experience
- 3-5yearsof experience incorporate communications internal communications or account service.
- Experience in healthcare industry or experience in account or agency management with an emphasis in technology and digital focused projects or clients is preferred.
- Knowledge of Workday UKG Advanced Scheduling SiteCore Kyruus SharePoint and EPIC technology platforms a plus but not required.
Skills
- Knowledge of healthcare industry and the organization.
- Excellent written and verbal communication abilities to convey complex technical information in a clear and concise manner.
- Basic knowledge of the technology being implemented to effectively communicate its features and benefits.
- Ability to plan and execute communication activities within project timelines and meet deadlines.
- Understanding of change management principles and strategies to facilitate user adoption.
- Ability to tailor communication messages to different user groups based on their needs and technical proficiency.
- Ability to anticipate and proactively identify upcoming needs risks or opportunities.
- Possess consultative clientservice skills and a demonstrated ability to work with senior management to analyze problems recommend appropriate communication solutions and facilitate more informed decisions.
- Professional demeanor and ability to build relationships and work effectively with all levels and types of staff.
- Effectively manage multiple projects and deadlines self-starter.
- Track record of professional accomplishments which demonstrate superior performance leadership and vision.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
