Job Title: Senior Implementation Specialist / Technical PM
Location: Hyderabad/Hybrid Gachibowli
Job Summary:
Looking for an experienced Senior Implementation Specialist with deep expertise in the life sciences industry to lead and execute complex implementations of our technology solutions. This role requires a seasoned professional with over 10 years of implementation experience strong technical knowledge and a proven track record in the life sciences domain.
Key Responsibilities:
- Project Leadership: Lead the end-to-end implementation overseeing all phases from project scoping and requirements gathering to configuration testing and go-live.
- Client Relationship Management: Act as the primary point of contact for clients offering expert guidance managing expectations and consistently maintain positive relationships to ensure successful adoption .
- Solution Configuration: Collaborate closely with technical teams to configure according to client specifications ensuring integration with existing enterprise systems and compliance with industry standards.
- Data Migration & Compliance: Manage and execute data migration strategies conducting thorough data validation to ensure accuracy and compliance.
- Detailed Project Planning: Develop and maintain comprehensive project plans including timelines resource allocations and milestones while actively identifying and mitigating risks.
- Regulatory Compliance: Ensure all implementations meet global regulatory standards relevant to the life sciences industry (FDA EMA GxP etc.) maintaining clear documentation for compliance and audit purposes.
- Client Training & Post-Implementation Support: Conduct training sessions develop user guides and provide continued support to clients to facilitate seamless onboarding and system adoption.
- Process Improvement: Collaborate with internal teams to continuously improve implementation processes sharing insights to enhance client satisfaction and optimize solution delivery.
Required Qualifications:
- Educational Background: Bachelors degree in Life Sciences Computer Science Information Systems or a related field. Advanced degrees or certifications in Project Management (PMP) or Life Sciences regulatory standards are preferred.
- Extensive Experience: 10 years of experience in software implementation (SAAS -Preferred) with at least 5 years focused in the life sciences industry (pharmaceuticals biotech MedTech etc.).
- Technical Expertise: Strong background in implementing SaaS platforms in regulated environments; experience with Regulatory systems/tools in Life Sciences or similar RIMS or regulatory platforms is highly desirable.
- Project Management Skills: Demonstrated expertise in project management and handling complex high-stakes projects using tools like JIRA Asana or MS Project.
- Regulatory Knowledge: In-depth understanding of life sciences regulations and standards including FDA EMA and GxP requirements.
- Exceptional Communication and Negotiation Skills: Outstanding client-facing skills with the ability to convey complex technical information to a diverse audience.
- Problem-Solving & Adaptability: Skilled at troubleshooting and resolving client-specific challenges with a flexible solutions-oriented approach.
Preferred Qualifications:
- Previous experience with SAAS platforms in Life Sciences or equivalent regulatory and compliance platforms.
- Proven track record in leading system integrations data migrations or configuration management in SaaS environments.
- Experience working within an Agile framework and Linear Framework