Inside Sales Representative
Inside Sales Representative
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1 Vacancy
Job Description
At National Business Furniture (NBF) we believe in the power of inspiration and in the power that inspiring spaces can have on people achieving big things. We have worked with hundreds of thousands of businesses across the country from startups to Fortune 500 companies to equip their workspaces with beautiful comfortable and functional furniture for nearly 50 years. NBF helps customers in businesses healthcare education government residential and hospitality environments by providing individual products or total furniture and accessory solutions. However our customers define achievement we are driven to help and inspire them.
Were excited to present an Inside Sales Representativeopportunity for someone who shares our value of striving to exceed our customers expectations! During training you will work with our Inside Sales Team gaining expertise in product process selling skills and service. After successful completion of our training program youll field phone and web product inquiries from customers create quotations and enter orders. Youll handle inbound customer calls in a fast-paced environment so energy enthusiasm and a desire to WOW the customer are critical to your success!
This role is based in Milwaukee WI. During training this person will be expected to be in office Monday-Friday. Once training is complete a hybrid schedule is offered.
What Makes this a Great Opportunity
This is a great opportunity to be a part of a leading company in the furniture industry that will allow you to connect with a wide range of customers projects and products. No two-days or two projects will be the same. You will be a major contributor in the success of our organization!
Heres a General Overview of What Youll Be Doing
- Source new sales opportunities through inbound calls
- Utilize consultative selling to understand customer goals and challenges
- Answer customer questions demonstrating product knowledge
- Develop meaningful relationships with customers that encourage trust and loyalty
- Utilize sample and space planning programs to assist in selling process
- Provide quotations tailored to the customers needs
- Close and process orders
- Develop leads and referrals working jointly with our other sales channels
- Utilize timely follow-up to aid customers throughout the buying process
- Provide World Class service to customers
- Improve sales skills to increase win rate
- Achieve monthly/annual quotas
What Were Looking For
- 2 years of previous customer service inside sales or call center experience
- Technical proficiency with Salesforce and Microsoft Office applications
- Exhibit a passion for service and an ability to bond with customers over the phone
- Capacity to effectively change direction when needed
- Can work quickly and independently
- Strong organizational and prioritization skills a must
- Ability to maintain a high degree of accuracy
- Display professional presence and a positive work well with others attitude
It Would Also Be Really Great To Have
- Associates or Bachelors degree
- Experience working with vendors on product related inquiries
- Previous work in office furniture or a related field
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law.
If you need any assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process please call or contact us at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
