PBHSN has been voted one of the best places to work in Southwest Florida by Gulfshore Business!
Do you love making others feel welcome
Are you compassionate caring and able to handle emotional situations when necessary
Do you want to help dogs and cats find their forever homes
Then Patty Baker Humane Society Naples invites you to apply to join our team as a part time Guest Services Representative at our Main Shelter. A Guest Services Representative works in our lobby/reception area to receive guests answer phones and provide accurate information to the public on PBHSNs adoption program veterinary services pet surrender and other general questions related to PBHSN operations services or companion animal care.
Patty Baker Humane Society Naples routinely takes calls from individuals wishing to surrender their companion animals. Because we are a limited admissions no-kill shelter we are not always able to accommodate such requests. The ability to handle potentially emotional discussions in a non-judgmental and compassionate manner is essential.
Schedule: Friday - Sunday 8am - 5pm
Responsibilities
Greet and welcome all visitors to the shelter
Answer phones
Accurately and professionally answer questions from the public
Assist visitors with sign-in process
Keep front desk area presentable and organized
Data entry and records updates
Receive and distribute mail and packages
Assist with special events and outreach
Work with and guide volunteer receptionists
Requirements
Ability to work the listed schedule
Outgoing positive demeanor
Excellent customer service skills in person and on the telephone
Basic computer and tablet use skill
Ability to learn new software; Familiarity with Gmail Microsoft Office programs and Shelterluv software preferred
Organizational skills
Patience
English fluency required fluency in additional language strongly preferred
If you have technical issues or questions please email
No phone calls or walk-ins please
Compensation: $15.00 per hour
Humane Society Naples is SWFLs premiere no-kill shelter for cats dogs and other small companion animals. The mission of Humane Society Naples is to shelter animals in times of need locate life-long homes and advocate for responsible pet ownership. With 3 locations in Naples FL we offer a wide range of career opportunities including in animal care veterinary medicine customer service community services administration and fundraising. If you are team-oriented compassionate and are looking for a meaningful career in which you can make a difference we invite you to consider our career opportunities.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.