IT Technician I
IT Technician I
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Job Description
Are you a tech-savvy problem solver with a passion for providing exceptional IT support Can you diagnose and resolve technical issues with ease ensuring smooth operations for our organization Join our team and be the go-to expert for all our IT needs.
Who is Meissner
The goal at Meissner is to be more than simply good; it is to be extraordinary. Extraordinary performance comes from extraordinary people.
Meissner as a group is passionate about helping our clients manufacture lifesaving and life enhancing drugs therapies and vaccines. We develop manufacture supply and service advanced microfiltration products and single-use systems worldwide.
We know that when you are passionate about what you do its more than just a job.
Meissner is focused on the development of the whole individual and we have programs and tools in place to help us stay at our best mentally and physically. In alignment with our commitment to support the growth and development of the whole individual Meissner has inaugurated a Learning and Development department to solely focus on cultivating our team. When you grow we grow.
How you will make an impact:
If you have a passion for helping others with their computer and software needs and you enjoy working in a collaborative fast paced environment you might be the perfect fit for our IT Technician I role. As an IT Technician I you will be responsible for answering calls to the Meissner IT Tech Operations support desk by responding and resolving support tickets assigned to you from the IT Tech Operations queue. You will be on the front-line providing software and hardware support for our end users. You will collaborate with other Meissner teams onsite and across the globe on various tasks such as projects system monitoring security incident response and user provisioning and deployments. This role will allow you to explore different IT functions and develop new skills and competencies.
- Be a part of the first responder team to incoming incidents and requests for end-user support with workstation hardware and software (examples: barcode scanners monitors label printers error messages PC issues viruses etc.).
- Provide support for on-site and remote end-users.
- Help establish maintenance schedules of IT assets in the maintenance software.
- Maintain Zebra label printer maintenance by replacing belts etc.
- Assist with hardware and software upgrades.
- Provide feedback on policy and procedure documentation.
This is an on-site role based out of our headquarters in Camarillo CA.
The skills and experience youll need:
- Minimum High School diploma with 1 year(s) working experience in a similar position.
- CompTIA or other relevant certification preferred.
- Must be fluent with MS Office software including Outlook Word PowerPoint Excel and have a working knowledge of operating systems and equipment.
- Must have strong English Language written and verbal communication skills.
- Knowledge of the Windows Client and server operating systems (Active Directory DNS DHCP etc.).
- Capable of operating and supporting Microsoft Office and Office 365 applications.
Dont meet every single requirement Apply anyway.
What we can offer you:
- Full Medical Dental and Vision coverage with HSA Employer Contributions for eligible plans
- Additional Perks- HQ Onsite Full Gym Ultramodern Coffee Bars Free EV Charging Stations Employee Discounts
- 401k Profit Sharing 401k Advisory Services
- Employee Assistance Program
- Paid Time Off Paid Holidays Anniversary Holiday
Ready to make an impact Lets talk.
Meissner is proud to be an Equal Opportunity Employer.
US BASE PAY SCALE $22.19 - $26.77
The base pay scale for this role is what Meissner reasonably expects to pay for the position although actual pay may vary from this scale depending on an applicants experience.
Required Experience:
IC
Employment Type
Full Time
