Senior Manager, Global Communications - CollÄctÄ«vus
Senior Manager, Global Communications - CollÄctÄ«vus
Posted on :
05-07-2025
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1 Vacancy
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Job Description
Senior Manager Global Communications Collctvus
Department: Marketing
Reports To: Chief Marketing Officer Collctvus
Location: Dallas TX Nashville TN Providence RI or Remote for the right candidate
Reports To: Chief Marketing Officer Collctvus
Location: Dallas TX Nashville TN Providence RI or Remote for the right candidate
The Hunt for the Perfect Addition to Our Team
At Collctvus we dont just understand collectors we are collectors. Whether youre chasing that elusive BGS 10 Black Label protecting your tournament cards with Dragon Shield sleeves or scouring your local Southern Hobby-supplied game store for that grail piece that completes your set we get it. The thrill of the chase the satisfaction of the find the excitement of playing with friends the community that forms around shared obsessions: this is the Collctvus world.
As a global leader in the collectibles world with brands like Beckett Dragon Shield and Southern Hobby were looking for a Senior Manager of Global Communications who doesnt just know our industry they live it.
What Youll Be Doing
External Communications - Being Our Voice to the World
Global Media Relations & PR:
- Craft media strategies that resonate from the game & card shops of Main Street U.S.A. to the trading card cafes of Tokyo
- Build relationships with journalists in the collectibles hobby and TCG spaces (ex. Cllct The Athletic ICv2 Polygon etc.)
- Work with our internal marketing teams to help drive our influencer and content creator strategy across our brands
- Determine our use of agencies and consultants that can help drive our messaging across the globe
- Create materials and talking points that speak to both industry veterans and newcomers
- Monitor the pulse of global collecting and TCG communities from Cllct to Reddit threads to local game store conversations
- Prepare our executives to speak about collecting culture whether theyre addressing media financial analysts or hobby shop owners
- Coordinate communications and media around major business developments financial happenings partnerships and product launches across all brands
Crisis & Issues Management:
- Develop and execute comprehensive crisis communication protocols and response procedures
- Monitor brand mentions sentiment analysis and competitive intelligence across global markets using social listening tools
- Lead communications during product issues grading disputes or service disruptions
- Establish early warning systems to identify potential issues before they escalate
- Develop a strong partnership with our legal and HR teams to improve efficiency and efficacy during times of crisis
- Manage cross-functional crisis response teams and communication workflows
Thought Leadership & Content Development:
- Position Collctvus as the brand that truly gets the hobby not just another corporate entity but fellow collectors who also happen to run a business
- Collaborate with our product & marketing teams graders and analysts to create content that collectors and gamers want to read
- Secure speaking or panel opportunities at major conventions and events (MagicCon Fanatics Fest Gen Con Pokmon Worlds The National) where our executives can connect directly with the community
- Raise the profile of our executive team by guiding their presence on LinkedIn their interactions with creators and influencers and their relationship with the press
- Develop insights that help shape the future of collecting from market trends to preservation techniques to community building
Own the External Collctvus Brand:
- Be the brand owner for Collctvus externally ensuring our voice tone messaging logos colors fonts etc. match the brand positioning that we are aiming for
- Develop and own our Collctvus style guide pitch book and marketing toolkit
- Protect and elevate the Collctvus brand across all channels and forums including trademark and brand usage monitoring
- Run our Collctvus Holdings LinkedIn page and partner with HR and Marketing to develop a content strategy that is innovative and brand-enhancing
- Own and ensure it matches the standards style and tone we have set for the brand
- Ensure our external-facing content (job descriptions social posts press releases etc.) meets or exceeds our quality standards and aligns with our brand guidelines
- Develop content governance standards for user-generated content and community interactions
Legal & Compliance Communications:
- Coordinate regulatory communications and compliance messaging across global markets
- Build legal review processes for external communications and marketing materials
- Handle communications related to industry regulations authentication standards and grading protocols
Internal Communications - Keeping Our Team Connected
Strategic Internal Communications:
- Own our internal communications strategy and execution aiming for a mixture of consistency quality and timeliness of messaging
- Create internal content that keeps our globally distributed team connected to both business objectives and the collector community we serve
- Play the role of internal Editor-in-Chief ensuring anything we share internally matches our Collctvus voice and exceeds our high-quality standards
- Guide internal communications during key moments ensuring our team understands not just what were doing but why it matters
- Partner with leadership and HR to develop an employee branding strategy that sets us apart from other employers and competitors
- Own our quarterly all-hands meeting agenda and coordinate content delivery
- Partner with our CMO and EVP of Finance on building our quarterly BoD decks and other investor updates
Employee Engagement & On-Boarding:
- Develop comprehensive onboarding communications for new employees to understand company culture and the collector community we serve
- Coordinate cross-functional communications between brands (Beckett Dragon Shield Southern Hobby) to ensure alignment and collaboration
- Manage change management communications during organizational transitions new product launches or strategic shifts
Internal Crisis & Change Management:
- Create and maintain internal crisis communication protocols and procedures
- Coordinate internal communications during challenging periods ensuring transparency while maintaining morale
- Develop communication strategies for organizational changes or policy/tariff updates
Analytics & Measurement - Proving Our Impact
Data-Driven Communications:
- Establish KPIs and comprehensive reporting frameworks for communication effectiveness across all channels
- Conduct regular brand health studies and communication audits to measure perception and reach
- Track media coverage quality reach and sentiment across global markets and brands
- Measure internal communication engagement and effectiveness through surveys and analytics
- Use data insights to continuously improve communication strategies and tactics
- Provide regular reporting to leadership on communication performance
What Were Looking For
The Essentials:
- Bachelors degree in Communications Public Relations Journalism or related field
- 8 years of corporate communications or PR experience ideally with global reach
- Exceptional communication skills with the ability to adapt your voice for different audiencesfrom hardcore collectors to business media to international partners
- Proven track record building media relationships across multiple regions ideally including Asia and Japan (where collecting culture has unique characteristics)
- Experience managing global PR strategy and understanding cultural nuances in communications
- Crisis communications experience (because sometimes even the best companies face challenges)
- Strong project management skills and the ability to work across time zones and cultures
- Proficiency in standard business tools and communications platforms
The Dream Additions:
- Direct experience in collectibles gaming or adjacent hobby industries
- Personal involvement or understanding of the collecting culture or the trading card game world
- Masters degree in Communications PR or related field
- Background coaching executives on media readiness and community engagement
Required Experience:
Exec
Employment Type
Full Time
Key Skills
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