F&B Team Leader (Pool Bar)
F&B Team Leader (Pool Bar)
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Salary Not Disclosed
1 Vacancy
Job Description
Food & Beverage Team Leader (Pool Bar)
About the Company
Marriott Internationalportfolio of brands includes JW Marriott alongside 33 other Marriott International is the worlds leading global hospitality company with more brands more hotels and more opportunities for associates to grow and succeed.
JW Marriottis part of Marriott Internationals luxury portfolio and consists of more than 135 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training development recognition and most importantly a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment.
About the role
Plan coordinate and control the day-to-day operations of Pool Barwithin our Luxury Hotelensuring smooth and successful operations with the highest level of customer service and a favorable projection of the Hotels superior image. Reporting to the Bars Manager you will be responsible for the efficient operation of this fast-paced luxury by example with a hands-on approach you will support and develop a team who thrive in a high-pressure environment whilst ensuring their engagement in the delivery of personalized and attentive customer service.
Critical responsibilities:
- Welcome and acknowledge each and every guest with a smile eye contact and a friendly verbal greeting using the guests name when possible.
- Engage guests in conversation regarding their stay property services and area attractions/offerings
- Answer questions on menu selections.
- Communicate with the kitchen regarding menu questions the length of wait recook orders and product availability.
- Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service.
- Exchange information with other employees using electronic devices (e.g. pagers and two-way radios email).
- Assist management in training motivating and coaching employees; and serve as a role model.
- Support team to reach common goals. Ensure adherence to quality expectations and standards.
- Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
- Listen to hourly employees suggestions for improving how work is done and how guests are served gaining management support as needed to act upon suggestions.
- Collaborate with management to formally recognize hourly employees performance contributions.
- Assist management in establishing and communicating goals performance expectations timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
Successful Candidates will have:
- Proven ability and experience in motivate mentor and manage a small team.
- Specialized knowledge of beverage and beverage procedures as well as methods used in the management of an F&B outlet and the production and control thereof.
- Professional experience of 2 years running an exclusive food and beverage outlet and experience in implementing procedures and training staff.
The Benefits
Enjoy the benefits of:
- Unlimited strategic development and career opportunities
- Generous accommodation and food and beverage discounts including all properties within the Marriott International group
- Recognition programs to keep you motivated
- The best hotel training opportunities provided
- Wellbeing and mindfulness programs to ensure you stay healthy
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Part-Time
