Health Center Manager â Omaha, NE
Health Center Manager â Omaha, NE
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Job Description
Planned Parenthood North Central States
Minnesota Iowa Nebraska North Dakota South Dakota
Health Center Manager Omaha NE
Pay: The anticipated salary range for this position is $58000-$75000 per year depending on experience and qualifications. Compensation is determined based on a variety of factors including relevant work experience the skills required for the role internal equity market competitiveness and budget considerations. We are committed to ensuring fair and competitive pay for all employees.
Schedule: Full-time 40 hours per week
Shift times: Clinic hours are Monday-Friday 9am-7pm and Saturday 9am-5pm. Closed Sunday. Variable hours between 8am-8pm usually working 5 days per week. Expected to be on site for closing once a week.
Location: 3105 N 93rd St Omaha NE 68134
Job type: Exempt
Questions Contact .
Job Summary:
The Health Center Manager provides direct leadership in the health center in collaboration with the Regional Director Health Services. Primary responsibilities include creating a culture where the norm is high-functioning team(s) who provide evidence-based quality care resulting in exceptional customer service. Other responsibilities include identifying opportunities for health center growth managing the health center business and administrative functions serving as a leader both in the health center and the affiliate facilitating processes to create effective clinical systems and ensuring the health center is in compliance with regulatory and quality standards. Health Center Managers create and foster an environment of diversity and inclusion for patients and employees and are advocates in implementing our mission of Advancing and protecting sexual and reproductive healthcare for all. They may perform other related duties as assigned.
Benefits and Perks:
We offer a comprehensive benefits package including:
- Medical Dental & Vision Insurance with equity-based premium tiers
- NICE HEALTHCARE. A free virtual primary care for entire household (in-home available for qualifying locations) Services include: 80 free labs free x-rays and physical tests live virtual physical therapy 550 free medications and more!
- HealthiestYou Virtual Care for employees outside of NICE Healthcares network. (ND and SD)
- Proximal Health Helps members access high quality cost-effective providers for certain services and offers $1500 tax free benefit when members choose a designated provider for eligible services
- Employee Assistance Program
- Flex Spending Account
- Life Insurance
- Eligibility for Federal Student Loan Forgiveness
- Paid time off: PTO starting at .05769 accrual rate per hour worked.
- 8 hours volunteer paid time off annually.
- 8 paid federal holidays & 2 paid floating holidays.
- Retirement: 403(b) with employer match 50% for the first 6% deferred
- 8 weeks Paid Parental Leave
- Pet Insurance
- Bereavement Leave
- Earned Extended Leave
- Free subscription to Headspace App
- Time off to vote.
- Employee discounts for electronics appliances hotels gift cards apparel cars fitness memberships groceries and at Office Depot Verizon AT&T Dell & more.
We also offer:
- Start date flexibility.
- Comprehensive paid training for all health services positions & flexibility with hours per week during training. Training includes classroom mock clinic and shadowing shifts.
- Travel reimbursement.
Minimum Qualifications:
- Post-secondary education in business human services public health nursing related area or 2 years equivalent experience
- Two years of experience working in a clinic or outpatient setting
- Two years supervisory/management experience
- Experience working with confidential information
- Must have the ability and willingness to travel as needed with Iowa Minnesota Nebraska and South Dakota
- Must have the ability to work flexible hours that match the clinic hours which may include evenings and weekends
Your Day-to-Day Responsibilities:
- Leads health center staff in development of a culture that fosters positive attitudes and trust among staff to achieve goals and objectives
- Assists all staff in creating and maintaining a team-based plan to meet PPNCS goals and objectives
- Supports and leads team through changes in the business. Serves as a role model to staff and peers in business ethics integrity customer service and service recovery.
- Responsible for the day-to-day management of all health center activities. Manages the health center to meet or exceed goals in productivity revenue patient and employee satisfaction patient visit targets and quality measures
- Monitors daily systems and procedures and ensures that barriers to quality employee performance and customer service are dealt with promptly and effectively
- Monitors and ensures compliance with our Standard Operating Procedures Policies and Medical Standards and Guidelines as well as HIPAA CLIA OSHA and any other regulatory agencies
- Reinforces a patient-centered service model by mentoring staff and setting an example by creating an environment that stresses responsive service delivery. Anticipates patient needs and assures all staff maintain customer service standards. Responds to patients in a courteous and timely manner.
- Responsible for hiring training and managing of health center staff. Responsible for ongoing training staff development and staff meetings to ensure all staff are aware of all new and revised PPNCS policies and procedures. Monitors and evaluates staff in their daily performance.
- Takes proactive steps to resolve staff issues quickly and efficiently using ongoing continual feedback. In consultation with Human Resources responsible for staff performance plans and disciplinary actions.
- Analyzes prepares and submits all necessary reports and ensures that these reports are done accurately and in a timely manner. Submits additional reports as requested and meets deadlines.
- Develops implements and monitors health center financial plan. Monitors monthly financial statements against operating plan for fluctuations in revenue and expenses and assures performance goals are met. Is accountable for expenditures including but not limited to patient fee adjustments payment plans patient refunds and salaries
- Responsible for the financial management of the health center. Accountable for daily reconciliation of deposits and logs submitting invoices and expense reports
- Regularly conducts analyses of the health center and creates measurable goals and objectives to ensure successful center operations and financial stability. Utilizing process improvement tools implements activities to achieve health center goals and objectives and evaluates results
- Monitors health center templates and arranges for staffing coverage while achieving visit goals
- Assures appropriate ordering and accuracy of inventory for office supplies medical supplies contraceptives medications furniture and equipment for health center
- Ensures compliance with medical record SOP
- Assists staff with maintaining clinic flow performing various staff functions as needed where licensure is not required (e.g. working at the front desk rounding on patients stocking and cleaning rooms etc.)
- Responsible for monitoring and maintaining the physical space safety security and brand standards of the health center
- Assures health center provides patient centered care and meets productivity goals
- Works to advance all of the medical services provided at our health centers including family planning reproductive health services abortion services contraceptive services vasectomies mental health and transgender care
- Partners with staff and collaborates with other departments to assure health center is meeting organizational goals
Immunization Requirements:
- Hepatitis B vaccination records
- Measles Mumps and Rubella (MMR) vaccination records or proof of immunization
- Tuberculosis PPD Skin Test that is no older than 12 months
About Us:
At PPNCS we believe all people deserve the right the freedom and the opportunity to follow their personal ambitions and choose their own path toward a healthier more meaningful life. Thats why we protect promote and provide comprehensive and progressive sexual and reproductive health care for generations of people and families with empathy care and respect. We are looking for passionate dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission. To learn more: Our Mission.
When you work for Planned Parenthood you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.
Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed sex gender identity or gender expression national origin age veteran status marital status religion sexual orientation size disability socioeconomic status or status regarding public assistance. Planned Parenthood is committed to encouraging and promoting diversity as well as providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply regardless of initial skill set.
*Any job offer will be contingent upon the results of a background investigation.*
Required Experience:
Manager
Employment Type
Full-Time
