Associate Study Manager
Associate Study Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At Azenta new ideas new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus Achievement Accountability Teamwork Employee Value and Integrity
Job Title
Associate Study ManagerJob Description
Position Title: Associate Study Manager
Location: South Plainfield NJ
Shift: M-F 9am-5pm
Intro
At Azenta new ideas new technologies and new ways of thinking are driving our future. Our customer-focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington MA and offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development clinical and advanced cell therapies for the industrys top pharmaceutical biotech academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis sample management and storage services informatics software and consumables with the largest installed base managing over 1 billion samples globally.
How Youll Make an Impact
The Associate Study Manager acts as a liaison between our diverse customer base and our extensive lab team providing a fast-paced learning environment for the scientist who wants to enter the booming genomics market on our fun team. We offer a competitive compensation package in an engaging environment that promotes open critical thinking and change.
What Youll Do
- Subject matter expert on next generation sequencing (NGS) services as provided by Azenta Life Sciences.
- Participate in cold customer direct phone calls and chat as well as scheduled teleconferences.
- Communicate project requirements and status with both customers and internal teams.
- Provide support to Sales team regarding our various services
- Coordinate sample management between clients and the laboratory
- Supervise and manage customer accounts and projects
- Work along with Sales and Marketing on promoting services and solutions
- Work with various internal teams to provide customers with superior pre-sale consultation project management and after-sale technical support
- Must be onsite at least 4 days per week to support in-person team collaboration.
What Youll Bring
- BS in Biological Sciences required
- Experience with NGS platforms
- Strong background in Next Generation Sequencing both wet and dry lab preferred
- Prior customer service experience is preferred
- Excellent verbal and written communication skills
- Ability to multitask and meet deadlines in a fast-paced customer-oriented environment
- Excellent interpersonal skills
EOE M/F/Disabled/Vet
If any applicant is unable to complete an application or respond to a job opening because of a disability please email at for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race color age religion gender sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Manager
Employment Type
Full-Time
