Department: Health Information Management

Reports To: Centralus HIM OP Operations Manager

Company Overview:

Cayuga Health is the regions leading healthcare system and most trusted driver of integrated health services together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities equipment technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation a comprehensive employee benefits programs attractive working conditions and the chance to build and explore a career opportunity by offering professional development.

Nestled in the beautiful Finger Lakes region Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca New York and Cayuga Health has to offer!

Position Overview:

The Health Information Management (HIM) Assistant is responsible for managing and organizing health information in an electronic health record (EHR) system. The role involves scanning indexing and uploading incoming documents to patient records ensuring that all health records are accurately maintained and accessible for healthcare providers.

What youll do:

• Scanning and Indexing:
• Scan physical documents forms and medical records into the Epic EHR system.
• Ensure that all scanned documents are clear legible and appropriately indexed.
• Review documents for completeness and accuracy before uploading to patient records.
• Uploading and Managing Documents:
• Upload scanned documents to the correct patient record within the Epic system.
• Maintain and organize patient records by accurately filing incoming documents and ensuring proper indexing for easy retrieval.
• Quality Control:
• Verify the accuracy and completeness of the uploaded documents.
• Ensure all documents are correctly linked to the corresponding patient record.
• Conduct periodic reviews of records to ensure compliance with regulatory standards and hospital policies.
• Collaboration and Communication:
• Collaborate with other HIM staff and healthcare providers to ensure timely and accurate processing of health records.
• Respond to inquiries from medical staff regarding missing or misplaced documents.
• Confidentiality and Security:
• Adhere to HIPAA (Health Insurance Portability and Accountability Act) regulations and maintain patient confidentiality at all times.
• Ensure the security of electronic and paper health records in compliance with organizational policies and procedures.
• Other Duties:
• Assist with general administrative duties as needed such as filing organizing and retrieving health records.
• Support the HIM department in ensuring smooth operations and compliance with health information management best practices.

Minimum Qualifications:

• High school diploma or equivalent; associate degree or certification in Health Information Management (HIM) preferred.
• Experience working with Epic EHR or other electronic health record systems is a plus.
• Strong attention to detail and ability to work independently.
• Familiarity with medical terminology and healthcare documentation practices.
• Knowledge of HIPAA regulations and patient confidentiality standards.
• Proficiency in Microsoft Office Suite (Excel Word etc.) and other relevant software.

Preferred Qualifications:

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to maintain a high level of accuracy and attention to detail.
• Capable of working in a fast-paced environment with minimal supervision.

Travel Requirements:

• Remote/Hybrid

At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.

If you are interested in applying for this position and you require an accommodation please contact Cayuga Health System at

Cayuga Health System Commitment to Diversity Equity & Inclusion

Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe cared for and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities needs and life circumstances of all people. We strive to recognize and overcome personal biases and systemic policies that marginalize others and contribute to disparities in healthcare access equitable care and good health outcomes.

Cayuga Health is dedicated to our vision for diversity equity and inclusion. As we strive towards our vision we welcome the opportunity to work alongside a diverse range of employees.