Dual General Manager
Dual General Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Blue Sky Hospitality Solutions. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
- Oversee daily hotel operations for both Envue and Residence Inn brands.
- Lead all departments to meet service quality and operational goals.
- Build and maintain a high-performance leadership team.
- Ensure achievement of revenue targets GOP and NOI.
- Partner with Revenue Management to optimize One Yield and macro-level forecasting.
- Analyze QPower reports and lead strategic business planning.
- Maintain positive compliant relationships with union representatives and staff.
- Ensure all practices align with collective bargaining agreements and local laws.
- Navigate grievances and negotiations in collaboration with HR and legal.
- Drive service excellence using Medallia metrics and QA/BSA standards.
- Lead guest recovery efforts and monitor loyalty program effectiveness.
- Utilize M-Dash and Marriott reporting tools to enhance guest experience and accountability.
- Collaborate with Sales & Marketing on strategy execution eCommerce and group sales.
- Oversee performance in 5000 sq ft of meeting space ensuring at least $1M in annual catering revenue.
- Maintain visibility with key accounts community partners and business leaders.
- Create a positive inclusive and accountable team environment.
- Support progressive career development and succession planning.
- Ensure compliance with all Marriott HR processes and expectations.
- 2 years as a General Manager with Marriott.
- 5 years as a GM in a full-service hotel environment.
- Current or prior experience as GM at a hotel generating $10M in annual revenue.
- Experience managing a hotel with 5000 sq ft meeting space and $1M in catering revenue.
- Progressive hotel leadership roles over the last 10 years.
- Must be able to demonstrate hands-on experience with the following Marriott tools and processes during interview:
- QA and BSA audits
- Medallia scoring and service recovery
- One Yield (macro-level revenue strategy; certification not required but preferred)
- QPower reports (must provide use-case scenarios)
- M-Dash
- Marriott Sales systems and eCommerce strategy
- Loyalty program knowledge and engagement strategies
- Competitive base salary annual bonus
- Full benefits package (health dental vision PTO 401(k))
- Marriott travel perks and leadership training opportunities
- Dynamic and supportive ownership team
The salary for this position is $175000.
This company is an equal opportunity employer.
frnch1
Required Experience:
Director
Employment Type
Full-Time
