Anti-Social Behaviour Officer
Anti-Social Behaviour Officer
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1 Vacancy
Job Description
Were VIVID! We offer a vibrant friendly inclusive culture that supports develops and attracts the best people!
We have an exciting opportunity for anAnti-Social Behaviour Officerto join our team in SouthHampshire on a full time permanent basis working 37per week.
Contractually based out of our Portsmouth office youll cover the South Hampshire and West Sussex area. We offer a flexible approach to working between home and the office with a minimum of 20% of this to be office based to promote collaboration and team working.
Want to know what we can offer you
- 26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave
- A productivity-related bonus scheme to enhance your take-home
- A generous contributory pension of 6%. Well match employee contributions between 7% and 10%
- Life assurance paid at x 3 annual salary
- Private medical insurance
- Health care cash plan called Medicash
- Enhanced pay for maternity paternity adoption and shared parental leave
- Access to counselling legal and financial information
- Electric car scheme
- Huge variety of in-house & e-learning courses and a range of coaching and mentoring programmes
Heres the facts about the role:
As an Anti-Social Behaviour Officer youll provide a comprehensive service for our customers who need it this will include complainant and alleged perpetrator management investigating potential tenancy fraud applying for no access injunctions appearing in court where needed and supporting in the preparation of legal court applications and statements where legal interventions are being sought. Youll be providing a customer focused and responsive service where there have been cases of ASB such as harassment and domestic abuse in accordance with the organisations policies & procedures whilst ensuring a quality service and value for money.
This role is customer-focused and will require a strong team player who can support colleagues and managers with case management offer advice and support in training and liaise with external agencies as needed. You will compile evidence take witness statements provide effective witness support and support in cases that get to court. You will also work closely with local authority partners to ensure our customers needs are met and will maintain up to date knowledge of housing legislation and best practices.
Our ideal candidate will need good knowledge and best practice of ASB and tenancy fraud and housing legislation. Youll also have an awareness and understanding of the social housing sector so previous experience in housing would be beneficial. Youll have experience in investigatory work ASB or similar. And will have experience working in a customer centred role with the necessary strong communication skills to work with both customers and partner agencies. An appropriate professional qualification is an advantage but is not essential.
Due to the nature of this role youll need you to be able to travel. So youll need a full current driving licence with access to a vehicle. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment.
The Company
Were a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home and from the moment customers move into their VIVID home were here to help with that and more.
Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term and this means in the quality safety and energy efficiency of existing homes and neighbourhoods with a firm focus on improving services so theyre easy to use and access by our customers.
Were addressing the shortage of affordable housing in the south building the right type of homes to meet the needs of our local communities. Were the fifth largest developer of new homes amongst housing associations in England having built over 1500 last year.
This is summed up in our vision More homes bright futures.
Living VIVID
Were ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations.
As a people business we work hard to create a high-performing and fun working environment. We invest in our peoples development whilst looking after their wellbeing with our award-winning initiatives.
Private medical / medicash benefits
Enhanced
paternity / maternity leave
Qualification funding support
Electric car scheme
Were committed to diversity and inclusion and want people from all walks of life to apply for our vacancies.
Were a disability confident leader with disabled-friendly offices and well make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form.
If you need additional support with your application please get in touch with us
on 0 or email.Well be happy to help.
Documents
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Employment Type
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