Job Title: Sales Executive
Position Overview:
The incumbent of the role will be responsible for delivering exceptional customer service providing styling guidance and assisting clients in selecting premium bridal and occasion wear.
Key Responsibilities:
- Actively engage customers to drive store sales through effective upselling and cross-selling techniques.
- Consistently meet individual and store-level sales targets and performance metrics.
- Understand client preferences and assist them in selecting wedding and occasion outfits tailored to their needs.
- Offer expert styling consultations and recommend suitable accessories and customizations.
- Coordinate and provide support for fittings alterations and personalization services.
- Cultivate and maintain long-term client relationships through regular follow-ups and a focus on customer satisfaction.
- Ensure high standards of visual merchandising and product displays in accordance with brand guidelines.
- Address customer queries and concerns with professionalism and efficiency.
Requirements
- Minimum 1 to 3 years of retail sales experience in ethnic wear bridal couture or luxury fashion.(Freshers not required)
- Minimum educational qualification: 102 in any stream.
- Excellent verbal communication and interpersonal skills.
- Passion for bridal fashion styling and client service.
- Results-driven with a strong sales orientation.
Proven experience of minimum 7 years as a State Head or retail head role in the retail industry. In-depth understanding of the electronics retail market in West Bengal. Strong leadership and team management skills. Excellent strategic thinking and business acumen. Good knowledge of P&L management and business development. Ability to thrive in a fast-paced, dynamic environment. Bachelor s degree in Business Administration or relevant field; Master s degree preferred.