Trading Standards Officer
Trading Standards Officer
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
5-6 months contract with a Local Authority
Job Summary:
The role involves enforcing consumer protection legislation to safeguard consumers against unfair trading practices.
The postholder will investigate breaches of legislation prepare cases for court and provide expert advice to consumers businesses and partners.
The role includes conducting inspections delivering outreach and training activities and maintaining up-to-date knowledge of relevant legislation.
The position may also involve leading complex investigations manage staff and contribute to service improvement and policy development.
Key Duties/Accountabilities (Sample):
Investigate complaints relating to breaches of consumer protection laws and pursue investigations to suitable conclusions.
Prepare reports compliant with legal frameworks and present evidence in Magistrates County or Crown Courts.
Deliver outreach education and training activities to stakeholders and the public.
Carry out inspections of retail and trade premises advise on relevant legislation and manage infringements.
Maintain comprehensive knowledge of assigned legislation and provide specialist advice.
Represent the service at relevant meetings and liaise with internal and external partners.
Develop specialist skills and provide support to colleagues as needed.
Follow departmental procedures and ensure efficient service delivery.
Participate fully in performance management processes.
Lead on specific areas and deputise for senior management as required.
Skills/Experience:
Experience in conducting contentious and complex investigations of regional or national significance.
Proven leadership and people management skills including supervising junior officers.
Strong analytical and problem-solving abilities with experience in policy development and best practice documentation.
Excellent communication skills able to engage with a wide range of stakeholders and speak publicly with confidence.
Ability to plan organise and prioritise workload effectively in a complex environment.
High level of customer focus with commitment to continuous service improvement.
Ability to influence others using appropriate tactics and styles.
Flexible and adaptable to change able to communicate change effectively within teams.
Assertive and self-confident willing to take initiative and volunteer for complex tasks.
Additional Information:
Part-time role: 21 Hr/week.
Diploma in Trading Standards or equivalent qualification or demonstrable expert knowledge in a complex area.
Experience in conducting contentious and complex investigations of regional or national significance. Proven leadership and people management skills, including supervising junior officers. Strong analytical and problem-solving abilities, with experience in policy development and best practice documentation. Excellent communication skills, able to engage with a wide range of stakeholders and speak publicly with confidence. Ability to plan, organise, and prioritise workload effectively in a complex environment. High level of customer focus with commitment to continuous service improvement. Ability to influence others using appropriate tactics and styles. Flexible and adaptable to change, able to communicate change effectively within teams. Assertive and self-confident, willing to take initiative and volunteer for complex tasks.
Education
Diploma in Trading Standards or equivalent qualification, or demonstrable expert knowledge in a complex area.
Employment Type
Full Time
Key Skills
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