2 months contract with a Local Authority
Job Summary:
This role supports the delivery of high-quality tenancy management and housing services within a community-based setting.
The postholder will work directly with tenants to ensure properties are well maintained tenancy conditions are upheld and residents receive the support they need to sustain their tenancies.
This is a field-based position requiring regular travel to conduct visits and inspections across the housing stock.
Key Duties/Accountabilities (Sample):
Conduct tenancy audits to ensure homes are maintained to acceptable standards
Carry out mutual exchange inspections to assess suitability and compliance
Visit residents during their introductory tenancy period to provide support and monitor progress
Undertake estate and block inspections to uphold environmental and safety standards
Conduct accompanied viewings with prospective tenants
Facilitate new tenancy sign-ups ensuring tenants understand their rights and responsibilities
Assist the compliance team with arranging property access including gas entry warrants
Support the property maintenance team with access for Stock Condition Surveys
Skills/Experience:
Experience in social housing or tenancy management
Strong understanding of housing legislation tenancy enforcement and best practice
Excellent interpersonal and communication skills with the ability to work with diverse residents
Confident conducting property inspections and estate walkabouts
Ability to manage sensitive situations and resolve tenant-related issues professionally
Proficient in maintaining accurate records and completing necessary documentation
Additional Information:
Full UK driving licence and access to a personal vehicle (requirement for role)
Experience in social housing or tenancy management Strong understanding of housing legislation, tenancy enforcement and best practice Excellent interpersonal and communication skills, with the ability to work with diverse residents Confident conducting property inspections and estate walkabouts Ability to manage sensitive situations and resolve tenant-related issues professionally Proficient in maintaining accurate records and completing necessary documentation