Tenancy Enforcement Officer
Tenancy Enforcement Officer
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
3 months contract with a local authority
Job Purpose
- Provide a comprehensive high quality customer focused range of front-line services to residents
- Manage tenancy and neighbourhood issues for a designated group of dwellings specifically new build homes
- Ensure residents transition into their new homes well prepared and help them settle in
- Ensure proper and appropriate use of accommodation and provide efficient and effective service in respect of tenancy and related issues
- Pro-actively deal with all forms of nuisance and anti-social behavior and take robust enforcement action against breaches of tenancy conditions
- Involves lone-working active case-load home visits block visits and outdoor work
Key Duties/Accountabilities
- Manage tenancy and neighbourhood issues for a designated group of dwellings
- Meet with all new tenants to explain and promote the full range of services available and the responsibilities of residents
- Liaise with other agencies and RSLs in all aspects within the Public Realm
- Undertake regular and scheduled inspections challenging behavior and working in partnership with residents internal and external partners
Essential Experience Required
- Organized and able to prioritize and manage own workload
- Excellent customer service skills a flexible approach and the ability to work under pressure in challenging circumstances
Essential Qualification Required
- General education qualification or equivalent
Additional Information
- Working hours: 35 hours per week
The role closes soon please apply ASAP.
Requirements
Requirements
- Organized and able to prioritise and manage own workload
- Excellent customer service skills a flexible approach and the ability to work under pressure in challenging circumstances
- General education qualification or equivalent
You will be responsible for the day- to- day management of tenancy and neighbourhood issues in respect of a designated group of dwellings-in this case new build homes ensuring residents transition into their new home well prepared helping them settle in. You will ensure the proper and appropriate use of accommodation providing residents with an efficient and effective service in respect of tenancy and related issues. This will involve joint working in partnership with colleagues internally and externally.
Education
You will be responsible for the day- to- day management of tenancy and neighbourhood issues in respect of a designated group of dwellings-in this case new build homes ensuring residents transition into their new home well prepared helping them settle in. You will ensure the proper and appropriate use of accommodation providing residents with an efficient and effective service in respect of tenancy and related issues.
Employment Type
Full Time
Key Skills
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