drjobs IT Infrastructure Support Specialist

IT Infrastructure Support Specialist

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1 Vacancy
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Job Location drjobs

Ashtabula County, OH - USA

Monthly Salary drjobs

$ 69160 - 79160

Vacancy

1 Vacancy

Job Description

Please Note:
Its 100% Onsite City of Ashtabula Ohio

Job Description
  • Seeking a hands-on self-directed IT Infrastructure Support Specialist to manage maintain and support its technology environment.
  • This individual will play a central role in maintaining daily IT operations ensuring stability of hardware and software systems and supporting long-term technology goals including system upgrades disaster recovery planning and infrastructure improvements.
Key Responsibilities
  • Provide onsite technical support maintenance and repair for:
  • Personal computers
  • File and email servers
  • Printers and networked devices
  • Active Directory and DHCP systems
  • Perform break-fix support and preventative maintenance on:
  • Windows operating systems
  • Network and internet-connected applications
  • Install configure and support:
  • Network cabling and devices (e.g. switches routers)
  • Network security measures and internet access devices
  • New computer systems peripherals and software packages
  • Support IT compliance needs including LEADS audit and certification processes
  • Participate in short-term and long-term IT planning and project execution
  • Contribute to disaster recovery preparation and testing
  • Recommend improvements or additional IT services that benefit city operations
  • Document systems procedures and incidents clearly.

Requirements

Qualifications Required:
  • 3 years of experience in IT infrastructure or desktop/network support roles
  • Strong knowledge of Windows OS Active Directory DHCP and email systems
  • Proficient in diagnosing and resolving hardware software and network issues
  • Familiar with installing and managing basic network cabling and equipment
  • Able to work independently and communicate clearly with both technical and non-technical stakeholders
Experience required:
  • Experience in public sector or municipal IT environments
  • Familiarity with LEADS or similar law enforcement IT compliance frameworks
  • Exposure to disaster recovery planning
  • Certifications such as CompTIA A Network Security Microsoft or Cisco (CCNA)

Windows OS, Active Directory, DHCP, email systems, hardware, software, network issues

Employment Type

Full Time

Company Industry

About Company

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