Inside Sales Team Leader (Viator)
Inside Sales Team Leader (Viator)
Posted on :
04-07-2025
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1 Vacancy
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Job Description
Inside Sales Team Leader I Viator
About Viator
Viator a Tripadvisor company is the leading marketplace for travel experiences. We believethat making memories is what travel is all about. And with 300000 travel experiences toexploreeverything from simple tours to extreme adventures (and all the niche interesting stuffin between)making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability its never too late to make any day . One app 300000 travel experiences youll remember.
Were seeking a motivated and results-drivenInside Sales Team Leaderto manage a dynamic team of outbound sales representatives. This role is essential to scaling Viators supply of experience operators. Youll lead from the frontcoaching your team to success in cold calling qualifying leads opening negotiations and closing deals.
The ideal candidate is passionate about sales thrives in fast-paced environments and knows how to inspire teams to consistently meet and exceed targets. Familiarity with Salesforce and outbound sales best practices is a must.
The ideal candidate is passionate about sales thrives in fast-paced environments and knows how to inspire teams to consistently meet and exceed targets. Familiarity with Salesforce and outbound sales best practices is a must.
Key Responsibilities
- Lead coach and motivate a team of inside sales representatives focused on outbound cold calling.
- Drive team performance to meet and exceed acquisition targets for new experience operators.
- Monitor daily activity pipeline and KPIs using Salesforce and internal reporting tools.
- Provide regular feedback performance reviews and targeted coaching to improve individual and team success.
- Partner with sales enablement and leadership to ensure training processes and tools support optimal performance.
- Collaborate with marketing onboarding and operations to streamline the seller acquisition and activation process.
- Participate in strategy development to identify growth opportunities and optimize outreach tactics.
- Handle escalations troubleshoot issues and ensure timely resolution of operator concerns.
Requirements
- 5 years of sales experience with at least 3 year in a leadership or coaching role within an inside sales environment.
- Proven track record in outbound sales cold calling and B2B acquisition.
- Strong knowledge of Salesforce CRM and sales pipeline management.
- Excellent communication coaching and organizational skills.
- Data-driven mindset with a focus on KPIs conversion rates and sales productivity.
- Passion for travel and Viators mission to deliver unforgettable experiences to travelers.
Preferred Qualifications
- Experience working in a high-growth tech or marketplace environment.
- Familiarity with the tours activities or travel experiences sector.
- Multilingual skills are a plus.
Perks of Working at Viator
- Competitive compensation packages (routinely benchmarked against the latest industry data) including base salary and annual bonuses
- Work your way with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team with the option to join on-site as often as youd like.
- Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career We love to hear it! Receive annual support for qualified programs.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel wellness or whatever suits you.
- Travel perks. We believe that travel is employee development so we provide discounts and more.
- Employee assistance program. Were here for you with resources and programs to help you through lifes challenges.
- Health benefits. We offer great coverage and competitive premiums.
Our Values
- We aspire to lead. Tap into your talent ambition and knowledge to bring us and you to new heights.
- Were relentlessly curious. We push beyond the usual the known the thats just how its done.
- Were better together. We learn from accept respect support and value one another and are creating something remarkable in the process.
- We serve our customers always. We listen question respond and strive for wow moments.
- We strive for better not perfect. We wont get it right the first time or every time. Well provide a safe environment in which to make mistakes iterate improve and grow.
- Our workplace is for everyone as is our people powered platform. At Tripadvisor we want you to bring your unique identities abilities and experiences so we can collectively revolutionize travel and together find the good out there.
If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability please reach out to your individual recruiter or send an email to and let us know the nature of your request. Please include the job requisition number in your message.
#Viator
#LI-On-Site
Employment Type
Full Time
Key Skills
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