Business Services Lead

Serve as a consultant for the local business community and will serve high-growth high-demand industries
Promote WorkSource services such as talent recruitment and screening On-the-Job Training (OJT) hiring events pre-employment assessment testing and facilitation labor market information access to tax credits and downsizing services to local businesses and coordinate efforts with other business outreach partners to provide a customized solution for each unique employer
Responsible for developing relationships with businesses directed by WSW and engaging them in our services
Work in partnership with all WorkSource staff and all WorkSource teams to provide quality services to businesses
Share learned industry-specific workforce knowledge with all WorkSource staff and teams to help meet the shared vision of a skilled and qualified workforce
Deliver WorkSource presentations as well as training to the business community partner organizations job seekers etc. in both small and large groups
Assist with training new and existing staff on software programs projects and sector/business development and other tasks as assigned
Track performance related to IWTs OJTs WEXs and cohort training. This will also include monitoring available training funds.
Work in partnership with supervisors operations manager and one stop operator to develop SOPs for the team
Quality check the teams training documents to ensure quality data is being documented
Follow and understand all Federal State and Local policies
Drive the team to meet performance and quality standards
Work on other projects as assigned.

Qualifications :

Bachelors degree in Business or related field OR equivalent combination of education and relevant experience (customer service recruiting human resources etc.)
Familiarity with area businesses preferred but not required
Knowledge of account management practices applicable to large and small businesses
Demonstrated ability to collaborate diplomatically and effectively with stakeholders and partners
Demonstrated ability to effectively facilitate trainings presentations and/or workgroups
Demonstrated excellent communication writing and computer skills; must have a high level of proficiency with Microsoft Office applications
Demonstrated experience working with all levels of leadership within an organization
Demonstrated ability to work effectively as part of a team as well as independently
Willingness and ability to work outside of normal work schedule (mornings and evenings) as business needs require
Must have a valid drivers license to travel locally to onsite meetings with employers and to attend offsite industry and community meetings

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.

When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.

Remote Work :

No

Employment Type :

Full-time