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Position Summary
The Bellperson assists arriving and departing guests with their luggage and provide information and services to guest and patrons. The Bellperson reports to the Front Desk Manager.
The pay range for this position is $19.00 to $22.80 per hour actual pay will be dependent on budget and experience.
Job Posting Deadline
Applications for this position will be accepted until July 13 2025.
Essential Job Functions/Key Job Responsibilities
Escort arriving guest to their rooms on a rotating basis with other Bell staff handling their luggage with care and efficiency
Provide summary of the hotel and the amenities offered to guests
Ensure guest room is in order and describe location of television remote air conditioning control guest services directory etc. to guests while checking in
Follow baggage tagging procedures and ski storage procedures
Deliver messages packages or other items to guest rooms or other areas of the hotel expeditiously placing in designated areas
Maintain a high standard of cleanliness in the Lobby and Bell storeroom
Make manager aware of guests comments or compliant
Comply with all policies of the hotels and Aspen One
Assist in emergency and security procedures as directed by management
Complete tasks and projects delegate by your manager and assist other departments as staff and business levels demand
Other duties assigned
Qualifications :
Education & Experience Requirements
High School diploma or equivalent
Current Drivers License with no violations
Previous hotel experience preferred
Knowledge Skills & Abilities
Basic industry terminology
Knowledge of company policies and procedures
Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
Active listening and interpersonal skills to personalize the guest experience
Ability to act professional in a fast-paced environment
Strong attention to detail
Ability to understand written and verbal English
Ability to work independently with minimal supervision
Ability to work effectively in team settings contributing positively to group dynamics
Additional Information :
Work Environment & Physical Demands
Ability to reach crouch kneel stand walk or be on your feet for extended periods of time
Regularly work in wet hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
Must be able to constantly lift push or pull up to 50 lbs. individually or with assistance
Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.
E-Verify & Right to Work Poster
Remote Work :
No
Employment Type :
Full-time
Full-time