Product Owner and Business Support Analyst

The Product Owner & Business Support Analyst is responsible for defining managing and delivering internal product requirements to support the companys day-to-day operations. The key accountability is to provide a clear and prioritized product backlog while ensuring transparency and visibility to all relevant stakeholders. You will work primarily with internal business process owners and users to guide internal applications through their lifecycle from discovery and development to adoption and support ensuring tools meet operational needs and are successfully integrated into the companys tooling landscape.

Our client: Internal functions and users across the company who depend on internal applications for daily operations.

Responsibilities:

Requirements Discovery & Validation  Facilitate Discovery Workshops and apply various requirements-gathering techniques to understand align and validate both functional and non-functional needs from stakeholders.

Backlog Management & Prioritization  Define detail and prioritize the product backlog ensuring transparency and alignment between business requirements and the development team.

Feature Planning & Road mapping  Plan feature development by creating and maintaining a product roadmap that reflects business goals operational needs and delivery timelines.

Stakeholder Collaboration & Adoption Enablement

Actively collaborate with internal stakeholders and users to drive product adoption through UAT sessions feedback loops documentation tutorials and dedicated training sessions.

Process Optimization & Application Alignment  Apply and optimize product management processes and the use of standardized tools in partnership with the other departments ensuring alignment with internal operations.

Quality Assurance & Support Facilitation  Create test cases coordinate and execute User Acceptance Testing ensure proper integration of new features in the companys application landscape and provide ongoing support to end-users addressing questions and ensuring the maintenance of the application

Qualifications :

• 35 years of experience in a Product Owner and/or Business Analyst role with the ability to balance strategic product ownership and detailed business analysis
• Proven expertise in creating and maintaining product backlogs aligned with business priorities and stakeholder expectations
• Skilled in writing clear detailed and testable user stories with well-defined acceptance criteria
• Ability to independently translate complex business requirements into actionable prioritized tasks for development teams
• Experience facilitating workshops eliciting requirements and managing stakeholder alignment throughout the product lifecycle
• Strong ownership mindset with the ability to operate autonomously and deliver business value through well-defined solutions
• Excellent verbal and written communication skills in English

Additional Information :

At Accesa you can

Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing covering social physical emotional wellbeing as well as work-life fusion.

• Physical Wellbeing: Our wellbeing program includes medical benefits gym support and personalised fitness options for an active lifestyle complemented by team events and the Healthy Habits Club.
• Work-Life Fusion: In very dynamic industries such as IT the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
• Emotional Wellbeing: We believe that to maintain our overall health we need to invest in our mental wellbeing just as much as we do in our physical health social connections or in achieving work-life balance.
• Social Wellbeing: As a growing community in a hybrid environment we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.

Remote Work :

Yes

Employment Type :

Full-time