Concierge

Key Responsibilities

• Greeting Visitors: Warmly welcome guests clients and couriers as they arrive at AP House.
• Directional Assistance: Provide clear directions and information to ensure visitors navigate the house and office areas easily.
• Client Engagement: Engage with clients to understand their needs and direct them to the appropriate staff members.
• Handling Inquiries: Answer general inquiries about the boutique including appointment booking and product & service availability then pass them on to corresponding colleagues.
• Managing Deliveries: Coordinate with couriers and delivery personnel ensuring timely and accurate handling of packages.
• Operation & Administration: Provide administrative support to all operations of AP House and provide operational and onsite support for brand events  
• Maintaining Professionalism: Uphold the boutiques luxury brand image through a polished appearance and professional demeanor.

Work Environment

• The Concierge will be stationed at the reception interacting directly with visitors.

Qualifications :

• Previous experience in a customer-facing role preferably in luxury retail or hospitality.
• Exceptional interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to remain calm and professional in a fast-paced environment.
• Proficient in handling multiple tasks and prioritizing effectively.
• A passion for luxury watches and a basic understanding of high-end timepieces is a plus.
• Fluent in Chinese and English

Additional Information :

Audemars Piguet offers a competitive and comprehensive compensation and benefits package. 

Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legally-recognized protected basis prohibited by applicable law.

Remote Work :

No

Employment Type :

Full-time