Weekend concierge ( Chinese-speaking)

Join Our Team as a Weekend Concierge!

We are seeking a dependable and professional Chinese-speaking Concierge to join our team for a high-rise residential building based in this dynamic role you will provide exceptional customer service respond to client needs and ensure smooth daily operations.

Key duties & responsibilities:

• Resident Service: Assist residents with various needs such as package handling key management and information inquiries.
• Security Oversight: Monitor and control access to the property ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks such as managing reservation maintaining records and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services amenities and community policies.
• Communication Liaison: Facilitate effective communication between residents property management and other relevant parties.

Requirements:

• Flexibility availability and the ability to address requests promptly.
• Proven experience in hospitality customer service or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office scheduling software etc.).

Job Type: Part-time Saturday - Sunday

Starting date: September

Shift Timings: 8 am - 4 pm

• 8 hours shift
• Saturday and Sunday

Salary: $21.00 per hour

Required: Chinese (Mandarin Cantonese) language skills

Experience:

• Customer service: 1 year (preferred)

• Concierge/caretaker/building manager: 1 year (preferred)

Location: Richmond BC