Global Director, Technology Operations and Transformation
Global Director, Technology Operations and Transformation
Posted on :
04-07-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
About 3E:
We are a mission-driven company with the purpose to enable a safer more sustainable world!
3E provides a comprehensive suite of data analytics and software solutions for enabling and improving workplace & chemical safety product stewardship supply chain management and sustainability. With over 35 years of experience and 15 locations across North America Europe and Asia 3E helps more than 5000 customers in various sectors to achieve safety sustainability and speed to market.
Are you ready to shape the future Come join us!
About the Role:
The Global Director Technology Operations and Transformation serves as the operational right hand to the CTO. translating vision into execution and enabling world-class service delivery. This senior leader is responsible for aligning people processes and priorities to accelerate 3Es journey toward a high-performing AI-first technology organization. As a cross-functional integrator the Director ensures that vision translates into velocity by embedding and outwardly partnering and communicating operational discipline communication and performance metrics in the fabric of global technology delivery.
With a focus on governance team effectiveness and measurable results this leader orchestrates enterprise technology transformation across systems teams and ways of working. They will be instrumental in facilitating agile lean and AI-enabled practices across the Technology function while fostering a people and values-led team culture.
Location:We are looking for candidates based in the Eastern Time Zone (EST) to align with key collaborators and business operations.
What Youll Do
- Technology Operations & Service Management:Lead IT service delivery globally with anemphasis on high performance reliability and seamless colleague experience.
- Operational Leadership: Lead the day-to-day rhythm of the Technology functiondriving planning prioritization performance reporting and alignment with enterprise objectives for the Technology organization.
- Financial Planning: Working in partnership with the Finance function support budgeting financial analysis and financial planning for the Technology organization to ensure efficient allocation of resources and alignment with department and enterprise goals.
- AI-First Transformation: Champion the transition to an AI-enabled operating model where AI/ML tools augment decision-making automate routine work and enable smarter service delivery across Technology and business teams.
- Execution & Delivery Management: Own the Technology transformation roadmap communication and coordination; drive successful execution of modernization platform rationalization and foundational data initiatives in partnership with Product.
- Agile Program Governance: Help lead portfolio planning and delivery through agile practices OKRs lean and Flow metrics (e.g. cycle time throughput velocity). Continue to operationalize existing KPIs in partnership with Technology leaders and via continuous feedback loops. In partnership with Product Management ensure the voice of the customer is incorporated into all development processes and priorities.
- Process Optimization: Systematize delivery through operational frameworks SOPs and governance models that enhance scale quality and delivery consistency.
- Cross-Functional Partnership: Serve as a connective tissue between Technology and functions including Product Content Support HR Finance and Legal with an emphasis on alignment and collaboration that drives organizational systems and outcomes.
- Team Leadership & Development: Continue to grow and lead a global team across Technology functions Scrum leadership and IT Infrastructure. Foster a psychologically strong performance-driven team environment.
- Communication & Change Leadership: Act as a central voice of Technology transformation ensuring internal stakeholders are informed engaged and aligned throughout change efforts.
What Makes You a Great Fit
- Required:
- Bachelors degree in Information Systems Business Administration or a Computer Science-related field. MBA or relevant Masters preferred.
- 15 years in IT operations strategy or transformation with at least 10 years leading complex global initiatives.
- Strong experience in agile delivery lean operations and performance management (e.g. OKRs cycle time flow efficiency velocity).
- Proven success in transforming technology teams into high-performing agile organizations through evaluation upskilling manager enablement cross-company communication coordination change management and adoption of modern metrics and dashboards.
- Background in implementing enterprise-wide programs with clear outcomes in SaaS RegTech information services or digital product organizations.
- Executive-level communication skills with the ability to influence across technical and non-technical stakeholders.
- Demonstrated ability to scale global teams and embed operational discipline across a globally distributed organization including material international on-site experience.
- Preferred:
- Experience leading AI-enablement programs including practical applications of AI/ML in enterprise environments.
- Familiarity with IT service management (ITIL) DevOps and cloud-native architecture frameworks and modernization efforts.
- Understanding of regulatory compliance and security controls in global operations (e.g. GDPR ISO 27001 SOC 2).
- Experience managing digital transformation initiatives in regulated industries or mission-critical business contexts.
Pay Transparency
The anticipated starting salary range for this position is $200000 per year plus incentives.
In addition to the base salary certain roles may qualify for a performance-based incentive and/or equity with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
The final offer will depend on several factors including the successful candidates skills depth of work experience location and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.
Our US Benefits Include:
Health dental and vision insurance
Life insurance and disability coverage
Generous PTO accrual and paid parental leave
401(k) plan with company matching
Employee assistance program
Voluntary supplemental benefits (Accident Hospital Indemnity Critical Illness)
Disclosures:
3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race nationality gender gender identity sexual orientation protected veteran status age disability or any other legally protected status. For applicants who would like to request accommodation please send an email to
Visit us at us at and Candidate Privacy Notice
Agencies:3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please no phone calls or emails. All resumes submitted by search firms to any employee at3Evia email the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because ofthe referral or through other means.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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