The Senior Integration Specialist at ATPCO you will serve as a subject matter expert on ATPCO (3Victors) competitive price solution for airlines. This position requires a balance of customer service technical proficiency (such as SQL and data analysis) and business acumen to manage customer and vendor interactions effectively.
Key Responsibilities :
- Collaborate with the product and engineering teams to ensure seamless integration and implementation of solutions for prospective customers
- Use SQL and/or other data analysis tools to pull analyze and interpret data from various sources ensuring accurate and actionable insights are delivered to clients.
- Work with large datasets to identify key trends patterns and opportunities for clients to gain competitive advantages.
- Collaborate with internal data scientists and product teams to enhance the delivery and presentation of data insights.
- Work with data vendors and third-party service providers ensuring seamless data ingestion and integration into the platform.
- Evaluate vendor performance and ensure the quality and timeliness of data feeds meet the companys standards and client expectations.
- Liaise between customers sales data science engineering and product teams to ensure smooth communication and the successful execution of customer initiatives
- Proactively lead the effort to resolve escalated technical issues and provide solutions.
Qualifications
- Pricing or revenue management experience preferred.
- 5 years of experience in a technical support or related role ideally in the data analytics or competitive intelligence space
- Strong knowledge of SQL and/or the ability to query databases and manipulate datasets for analysis.
- Experience working with data visualization and reporting tools (Quicksight) is a plus.
- Excellent problem-solving skills and a demonstrated ability to interpret complex data and present actionable insights.
- Proven ability to manage and maintain client relationships providing outstanding customer service and driving client success.
- Strong communication skills with the ability to explain technical concepts in a clear non-technical manner to clients and stakeholders.
- Experience managing vendor and partner relationships in a data-driven or technical environment.
Salary Range: USD $109000 - $131000
*The disclosed range estimate has not been adjusted for applicable geographic differential associated with the location*
Additional Information :
At ATPCO we are deeply committed to diversity equity and inclusion. Our supportive policies promote work-life balance through flexible work arrangements and we cultivate a workplace where every employee feels valued respected and a true sense of belonging.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
Yes
Employment Type :
Full-time