Role summary:
Design develop implement improve and maintain scalable solutions in a hybrid M365 cloud.
Essential responsibilities:
- Define / deliver / support a flexible and secure Microsoft 365 environment follow supplier roadmaps implement industry best practices apply a metrics-based continuous improvement mindset master administrative processes for Entra ID Exchange Online SharePoint Online Teams Intune as well as 3rd party integrations and related access management.
- Own endpoint management tools (e.g. SCCM Intune) and processes: automate OS updates create and maintain software distribution packages fine-tine group policy configurations
- Monitor and optimize M365 integrations both internal (e.g. on-premises synchronization identity residence) and external (e.g. application registrations permissions lifecycle actions).
- Analyze / report / improve key platform operational metrics monitor systems performance continuously optimize the M365 environment for efficiency security productivity capacity supportability performance and availability drive preventive and corrective actions.
- Provide 2nd / 3rd level support for technical troubleshooting document processes & best practices create & maintain knowledge articles and regularly train helpdesk staff.
- Partner with internal / external technical teams and functional counterparts to drive continuous modernization eliminate bottlenecks and enable business growth.
- Contribute to policies & guidelines that govern deployment processes and enable standardized maintenance services own general controls for the M365 Global Admin privileges.
- Collaborate with IT security professionals to define document enforce and audit overall platform security support regular testing exercises and remediate findings.
Qualifications :
- 5 years technical experience in the M365 platform / services preferably in mid-size international organizations with 500 users and a multi-country geographical spread.
- BSc in Computer Science / IT Engineering or an equivalent industry proficiency with both practical and theoretical domain knowledge relevant Microsoft certifications are a plus.
- Detailed knowledge of Microsoft directory services (both on-premises Active Directory and Entra ID / Azure Active Directory) with demonstrated capability to learn new skills introduce new features expertise in configuring managing troubleshooting Hybrid AD environments.
- Hands-on experience in advanced PowerShell scripting for automation / reporting.
- Knowledge of endpoint management tools & processes (Intune / SCCM / group policies / software packaging & distribution) experience with implementing security solutions.
- Fluency in English
- Practical experience with virtual teamwork reliability thoroughness analytical thinking with strong problem-solving skills.
Remote Work :
No
Employment Type :
Full-time