(Senior) Specialist, Fulfillment Operations

We are on the lookout for a (Senior) Specialist Fulfillment Operations to join the Quick Commerce Dmart Operations team  on our journey to always deliver amazing experiences. 

Be part of redefining how customers experience quick commerce. Youll help build technology that scales our non-food offerings reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team youll make Delivery Hero the go-to platform for a broad range of products helping us grow faster and deliver more value to customers around the world.

• Own a set of Operations KPIs being responsible to build strategies and projects to improve them.

• Conduct data analysis and perform analytical modeling in order to draw actionable operational insights with a focus on optimizing the balance between costs and service levels of our Dmarts (Dark stores).

• Partner with our in-house data and analytics team to build out an effective and intelligent reporting capability that helps drive impactful business actions.

• Develop deep expertise in all our Product & Back Office tools and collaborate with the Product team to ensure tools are built to generate required data in addition to driving business impact.

• Prepare project status reports and presentation materials for internal projects and team meetings.

• Work closely with management providing insights to help shape the strategy of the business.

Qualifications :

• You gained at least 2 years of working experience in management consulting. Experience in e-commerce and last mile logistics is a plus.

• You have a degree in computer sciences management economics mathematics engineering or statistics.

• You are a master in working with SQL Data Studios and Google Sheets/Google Slides. 

• You have excellent communication skills and the ability to manage and influence stakeholders across the organization. You are comfortable presenting to senior management.

• You are a results-oriented individual who is not afraid of wearing multiple hats to get the job done and thrives in a fast-paced and highly entrepreneurial environment.

• Excellent English communication skills both written and spoken.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust include it in your application. Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time