What youll do
Reporting to the Resort General Manager you will guide the Food and Beverage Team across multiple facilities and events to delivery an exceptional experience for all team members and resort guests. You will play a leading role in designing & executing the Food & Beverage product and guest experience within the resort. This role is responsible for the direct supervision of the Food and Beverage team and will work closely with the Head Chef. Key accountabilities include:
- Ensure the Food and Beverage Department provide a memorable guest dining experience that ensure rave reviews and return custom!
- Work professionally and collaboratively alongside the Head Chef Resort Management and Sales Events Team to create industry leading outlets and functions.
- Create and maintain a positive dynamic working culture that creates moments of exceptional quality.
You will also
- Complete rosters to enable the restaurant and caf to operate to the demands of the resort and business opening hours in line with departmental wage costs and event BEOs.
- Place orders with all suppliers in accordance with business demands.
- Conference Room set up and ability to follow C&E sequence of service.
- Maintain communications with Resort Manager to work toward a positive outcome for all the needs of the business.
- Conduct regular team meetings to ensure team members are aligned with upcoming operations and Food & Beverage strategy.
- Manage risks & hazards promptly to ensure a safe working environment.
- Comply with Food Safety laws & legislation for the safety of our guests.
- Ensure all team members comply with the responsible service of alcohol.
- Manage the register for Responsible Service of Alcohol certification.
What youll bring
- You will have previously managed or held a senior role in a Food and Beverage department within a Hotel Resort or Restaurant that also caters for large events.
- Your communication interpersonal and leadership skills are refined and authentic.
- Proven experience in contributing to driving and improving guest experience along with refined conflict resolutions skills.
- You are now ready to move into a role where no one day will ever be the same!
- Hands on experience in leading & mentoring departments to success!
Whats in it for you
At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit!
- Progressive flexibility leave and well-being benefits to balance all of lifes priorities
- Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts.
- Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more
- ME day one extra day of paid leave per year called a ME Day to use at any time during the calendar year
- Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements
- Discounts on all NRMA insurance products including car home & travel
- Grow or progress your career and move around the country or across the NRMA Groups business with us.
Know you belong:
Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations Australians people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be part of our team.
Are you nodding your head as you read this Ready to roll up your sleeves and really make a difference Apply now we cannot wait to hear from you or visit our careers site to find out more!
As part of our recruitment process all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
Remote Work :
No
Employment Type :
Full-time